Sandra Duran Email and Phone Number
Hi there, I’m Sandra!Originally from Orange County, California and with 20+ years in sales & customer service across multiple industries, I have a deep passion for connecting people and companies with incredible brands through a customer-first sales approach. I believe that the essential foundation for successful sales initiatives is built by establishing genuine, long-term client relationships. This is why alongside leveraging valuable customer data and insights, I’m passionate about delivering exceptional service during every aspect of the customer experience – from prospecting to onboarding and on-going client management.I’ve been told that I have a unique way of connecting with people and working with empathy, enthusiasm and trust which has led to the career opportunities that I’m grateful to have had the opportunity to be a part of. When I’m not working, you can find me taking a vinyasa yoga class, cycling, running, learning about wellness or planning my next trip to Italy (one of my favorite places on Earth!).Feel free to reach out to me, I’d love to connect.
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Owner | Luna Luxe - Boutique Back-End Support For Travel AdvisorsLuna LuxeAustin, Tx, Us
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Senior Sales SpecialistLuna Luxe Dmc Jun 2022 - PresentLuna Luxe is a destination management company providing curated personalized travel experiences in the Riviera Maya, Mexico and Italy. - Private and large group travel (retreats, company events, corporate meetings, celebrations etc.)- Achieved an outstanding 7100% growth rate in client base over 14-month period- Strategically identify and target potential leads, initiating communication through extensive cold calling efforts to nurture relationships and build a robust sales pipeline.-Employ research and analysis to understand market trends, adapting outreach techniques to effectively engage with diverse client profiles.-Leverage market insights to optimize territory potential and drive revenue.-Cultivate strong relationships with existing clients, employing a proactive approach to ensure satisfaction and identify opportunities for account growth.-Utilize client feedback to tailor services, contributing to increased client retention and revenue expansion.
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Senior Sales SpecialistBucketlist Bombshells Feb 2016 - Apr 2023Remote• Integral part of the Customer Service & Sales Team for a multi-million dollar online educational company • Analyze customer data reports to identify trends & improve sales initiatives via Spiffy & Memberpress• Communicate & assist new and current customers daily via Helpscout to upgrade products & make purchasing decisions• Execute a customer-first sales approach to all new product launches & marketing initiatives• Identify new business opportunities in the market (i.e. new products, sales promotions etc.) & present via Zoom to the Executive Team • Conduct on-going competitor analysis reports to spot industry trends & identify key differentiating factors • Collaborate with team members via Slack & Asana to execute on-going sales strategies & promotions -
Lead Account ExecutiveDigitally Brewed Oct 2014 - Feb 2016Remote• Headed new customer acquisition strategies to generate sales for a digital marketing company • Led client-facing sales calls via Zoom to educate & secure new clients• Onboarded new clients through our project management system to ensure superior customer service• Tracked and analyzed monthly & quarterly sales performance to hit sales quotes• Communicated with all client requests via email & our PMS (Asana)• Created & executed customer retention strategies (ie. re-engagement campaigns, new promotions etc.)
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International Account ExecutiveEnzoani Oct 2008 - Sep 2014Remote• Established the international sales division for a leading bridal company in the U.S. from zero to 60+ international accounts• Generated 7+ figures in international sales through accounts established each season• Built and established long-term customer relationships with international clientele in Asia, Japan, the Middle East, Brazil, Central America & more• Analyzed customer reports via Apparel Magic to oversee buying trends & leverage customer data to increase our customer lifetime value• Strategized & executed sales strategies to hit company sales quotas while directly reporting key sales data to the Executive Team• Worked closely with our internal product & design team to deliver customer feedback to improve our products• Assisted clients throughout the buying process to ensure excellent customer service & increase customer retention• Hosted top international clientele each year during Fashion Week in Los Angeles, Chicago & New York for buying season
Sandra Duran Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Sandra Duran
What company does Sandra Duran work for?
Sandra Duran works for Luna Luxe
What is Sandra Duran's role at the current company?
Sandra Duran's current role is Owner | Luna Luxe - Boutique Back-End Support for Travel Advisors.
What schools did Sandra Duran attend?
Sandra Duran attended California State University, Northridge.
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