Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.Personally, interact with all customers making sure prices are correct, keeping my area clean, bags stocked, help my team with bagging customers orders, help in resolving issues at self checkout lanes.

Personally, interact with all patients and their families, checking patients in and checking out after each appointment, Answering the phone line, using EviCore to gain insurance authorization for continued therapy, scan all documents into patient chart.

Personally, interact with all patients and their families, checking patients in and checking out after each appointment, Answering the phone line, using EviCore to gain insurance authorization for continued therapy, scan all documents into patient chart.

Fully trained in the Epic system, personally interact with all patients and their families, checking patients in and checking out after each appointment, Answering the phone line and directing calls according to patient needs, taking staff messages and prescription refill messages. Make, reschedule and cancel appointments, take and process patient copay's, attend to nightly deposits, Close the office at the end of each night.

Personally, interact with all patients and their families. Confirming that each patient diet matches the criteria ordered by the doctor in the CBORD program, I then take each patient breakfast, lunch and dinner orders along with any family member staying with them. Send the order to the kitchen at times preparing the hot food along with the cold prep for each tray according to each order making sure that all their dietary needs are met, deliver each tray to the patient and any family members making sure of the comfort of both their physical and emotional needs. Record temps in refrigerators and freezers daily. Restock med surge kitchenette with product needed for patient’s needs. Prep food and drink in hospital kitchen to prepare for tray line. Help out in the cafe when needed to ensure employee needs are met. Help out in dish room when needed. Currently on the safety comity and CPM to ensure that the safety of patient and employees are met, along with keeping the lines of communication open between staff and supervisors.

Set up and prep board for breakfast, lunch, and dinner. Restocking and cleaning my work area and lobby to always be ready. Work front counter and drive thru taking orders. Expediting each order to each customer with accuracy, as well as payout all orders accurately making sure my drawer is never short. Trained new crew members at each work station.

August 2011 to January 2012Able to read tickets and build each Ped (file cabinet assembly line) according to information printed on each order ticket. Inspect each cabinet to ensure that it is properly built and sign off on each ticket Trained on all work station on the main assembly line, and able to meet all time requirements to ensure proper and timely production flow including training of new employees.

Haworth- Able to read tickets and build each Ped (file cabinet assembly line) according to information printed on each order ticket. Trained on all workstations on the main assembly line and able to meet all ticket requirements to ensure proper and timely production flow.

Data entry of all finished work orders to maintain inventory control and material management for the production process. Proficient with Solomon system for quality-control and documentation to maintain inventory levels. Responsible for the inspection of parts upon arrival to assure proper placement within the production process. Maintain a clean work environment.