The Program Manager - Large Accounts responsible for managing, coordinating, organizing and aligning our internal resources with the needs of the customer. Be a customer advocate with ability to gather and communicate Voice of Customer needs, product gaps and concerns to executive management level. Coordinate RFQ Responses with Product Managers to ensure a timely customer response. Build customer relationships by providing a strong internal support structure for the benefit of the customer Coordinate activities and provide contact / escalation point for quality or delivery issues Coordinate customer requests for audits / visits of LPC, Flextronics SZ, or Plano Manage PCN process to ensure clear communication between BU and the customer Maintain knowledge of market trends, competitive actions, product needs, and customer baseDistributor monthly POS Report processing and DW rules creation/maintenance.

Collections for multi-million Tier 1 accounts. Finance and credit risk reviews, account reconciliations, collections, system enhancements, revenue recognition, consignment and customer set ups. Customer data maintenance and reporting. Simplifications projects, SAP SD Super User. SOP document development

Collection for multi million tier 1 accounts. Finance and credit risk reviews, account reconciliations, collections, system enhancements, revenue recognition, consignment and customer set ups. Customer data maintenance and reporting. Simplifications projects, SAP SD Super User

Maintained Tier 1 high profile accounts, controlled order entry, material expedite, reporting and invoicing. Negotiate customer requests dates. Collaborate with cross functional teams. Resolve invoicing errors. New customer set ups and maintenance for North America and CALA regions.

Responsible for logistics for executive meetings. Front office manager,procurement, processing accounting functions and developing center usage reports for executive management

Payroll systems integration, testing and implementation. Issues resolution. Provided user support, documentation, development and field training for North America.