Sandra Ebert Email & Phone Number

• CTACC Certified Life Coach at The Next Step (www.thenextstep.life)
• Specializing in adults of the 'Sandwich generation' (You know who you are!)
• Encourage clients to expand horizons and manage successful outcomes to their own obstacles
• Supply weekly personal coaching and accountability through phone calls and personal meetings
• Speak and present to various groups about the benefits of Life Coaching and accomplishing your goals.

Anytown USA, NY, US

• Health Coach ID: 100361142
• Provide clients with guidance on healthy living including weight loss and exercise routines
• Use social media tools, such as downloadable apps and facebook, to support and encourage current and prospective clients
• Supply weekly personal coaching and accountability through phone calls and personal meetings
• Speak and present to various groups on the importance of good health and challenges of obesity
• Create and send client specific emails weekly, based on topics to help with their goals

ICD -10 proficiency exam passed 2015CPC for ICD-9 1993

• Provided all information for buyout of Good Shepherd Medical Clinic
• Collected past balances from insurance companies and patients to close GSMC checking account
• Continue to contact Medicare for PQRI and e-prescribing incentive money to be able to close GSMC saving accounts
• Implemented new practice management computer system (NexGen)/converted old information (Medisoft)
• Trained staff on new computer system, new policies, new collection methods
• Educating patients on new systems

• Implemented Electronic Medical Record program (SOAPWARE), Medisoft, Drag ‘n’ Dictate, and X-Link
• Acted as primary resource for all computer training and troubleshooting including the implementation of eight new computers
• Continuously looked for new ways to lower office expenses while increasing revenue opportunities and providing patients with superior service
• Continued with prior responsibilities of Office Manager and Medical Consultant

• Performed coding and documentation audits on patient charts
• On a quarterly basis, conducted CPT and ICD review and updated applicable insurance billing and coding while auditing patient charts
• Conducted bi-annual financial audits of HMO and Medicare charges to verify provider reimbursement and disputed faulty payments
• Lead provider and staff briefings to guarantee appropriate documentation being recorded

• Developed new billing process, which resulted in more organized and efficient collections and increase employee productivity
• Developed policy and procedures manual for lab and all GSMC offices
• Implemented new purchasing process and reorganization of the diagnostic center
• Trained new lab manager and professional coder and collections professional
• Provided all documentation for financial disbursements and monthly financial reports to physicians

• Area of focus: Medial Office Procedures
• Instructed students on medical office procedures including using medical software programs and sharing textbook and real life office situations

• Assisted merge of ten individual physician offices into Good Shepherd Medical Clinic
• Acted as Human Resources director; interviewing, hiring, training and dismissal of office staff
• Managed all medical records including documentation of personnel payroll
• Financial liaison, banking and accounting representative, and tax preparation
• Input insurance billing, reviewed and posted all explanation of insurance benefits and resubmitted all denials including patient billing, posting and collection
• Made insurance and patient calls regarding collection issues

Cta Certified Coach, Life Coach

Cope, Certified Obesity And Prevention Education

Graduate Studies In Theology

Graduate Work

Ba, Education