Sandra Edmonds Email & Phone Number

Melbourne, Vic, Au

As Front Office Administrator / Receptionist:Answer and transfer all incoming calls, take and pass messages Serve as primary point of contact (meet & greet) for clients and suppliers Manage the mail operation including outgoing post, distribution of incoming post, organising couriers and signing for deliveries Manage stock control including stationary, food and beverages, cleaning products, promotional items etc Assist other team members with ad hoc tasks Maintain… Show more As Front Office Administrator / Receptionist:Answer and transfer all incoming calls, take and pass messages Serve as primary point of contact (meet & greet) for clients and suppliers Manage the mail operation including outgoing post, distribution of incoming post, organising couriers and signing for deliveries Manage stock control including stationary, food and beverages, cleaning products, promotional items etc Assist other team members with ad hoc tasks Maintain contact database Maintain filing system (hard and soft copy) Respond to all enquiries by email, telephone, fax etc Process bookings from start to finish including invoicing, Provide hospitality assistance to delegates including accommodation, airport transfer etc Manage course prep. including preparing course material, training rooms, equipment etc,Provide support to ManagersAdhere to policies and procedures for health and safety and quality management Assist in the implementation and continual review of administrative process. Show less

As a Customer Service/Technical Assistant for NAB, I implemented processes on NAB’s National Online Business / Corporate in house system to address client requests and queries. Duties:• Administrative Support to Team Manager• Data Entry to update Client Database• Customer Service/Sales/Incoming and Outgoing Calls• Processing Lending Applications• Online Banking Technical Assistant• Liaison with Bankers • Obtain Authorisation from Account Managers to… Show more As a Customer Service/Technical Assistant for NAB, I implemented processes on NAB’s National Online Business / Corporate in house system to address client requests and queries. Duties:• Administrative Support to Team Manager• Data Entry to update Client Database• Customer Service/Sales/Incoming and Outgoing Calls• Processing Lending Applications• Online Banking Technical Assistant• Liaison with Bankers • Obtain Authorisation from Account Managers to process or decline customer files within strict time frames• Phone Contact with External Clients regarding incomplete documents received and security limits• Actioning Requests from the Help Desk to add information to the client database Show less

• Secretarial and Administrative Support for the Division• Management of Divisional Purchasing • Collate Information and Publications on Policies and Guidelines• Co-ordination of Staff Training Courses for the Division.• Conference and Event Management

Secretary, Polytechnical Institue Sri Lanka

Year 12