Hospitality and leadership professional with over 10 years of experience working in both small and large organizations. Qualified manager who thrives busy environments and has a strong drive to deliver an exceptional experience for every guest.Events have always fascinated me with their ability to transform ordinary moments into extraordinary ones. From meticulously planning every detail to orchestrating seamless executions, i thrive in the face-paced and dynamic world of event management. My goal is to craft unique and immersive experience that leaves a lasting impact on attendees
-
Floor ManagerMon Maki A Moi Jun 2023 - Sep 2023Jbeil District, Keserwan-Jbeil Governorate, Lebanon•Customer Satisfaction /Customer Complaints Handling•Follow-up on Food Quality and Food Safety•Profit & Loss•Waste Control•Inventory & Stock Management•Brand Image•Cash Flow & Petty Cash•Machinery and Equipment Effectiveness and Safety•Product Rollout / Training on New Products•HR Management•Coaching and Development•Ordering / Receiving Goods•Quality Management -
Restaurant ManagerMaximus Hotel May 2022 - May 2023Jubayl, Mount Lebanon, Lebanon- Coordinate daily restaurant management operations, including recruiting, training, and managing employees, overseeing day-to-day operations, resolving customer complaints, and generating financial reports to ensure smooth and efficient functioning- Organize and supervise floor planning for events and conferences to optimize space utilization and ensure successful event execution- Lead by example, demonstrating professionalism, integrity, and a commitment to excellence in all aspects of restaurant management - Monitor and maintain quality standards for food, service, and cleanliness to uphold the restaurant's reputation and meet regulatory requirements -
Restaurant SupervisorMaximus Hotel Feb 2021 - Apr 2022Jubayl, Mount Lebanon, Lebanon- Supervise, train, and coordinate food and beverage staff to ensure smooth operations and adherence to standards- Manage reservations, greet, and welcome guests to create a positive dining experience- Handle cash, credit, or check transactions with customers accurately and efficiently- Ensure customers are served in a professional and courteous manner, addressing any concerns promptly- Oversee completion of checklists, requisitions, and opening/closing procedures to maintain operational efficiency and compliance
-
Branch ManagerBurger Bros Nov 2018 - Mar 2020Jbeil, Keserwan-Jbeil Governorate, Lebanon- Prepare paperwork including schedules, daily cash reports, staff schedules, tips sheet, and end-of-month inventory- Train new cashiers and waiters to ensure smooth operations and adherence to company standards- Ensure orders are well-organized before customer delivery to maintain efficiency and customer satisfaction- Manage employee salaries and payroll processes- Oversee purchasing of supplies and utensils, ensuring adequate inventory levels and cost-effectiveness
-
CashierBurger Bros Jun 2016 - Nov 2018Jubayl, Mount Lebanon, Lebanon- Efficiently process customer orders using Omega System- Handle cash transactions accurately and responsibly- Maintain cleanliness and organization of cashier station- Upsell menu items and promote specials to enhance customer experience- Collaborate with team members to ensure smooth operation during peak hours- Follow company procedures for food safety and hygiene regulations
-
WaitressBurger Bros Apr 2016 - Jun 2016Jubayl, Mount Lebanon, Lebanon- Greet customers warmly and take their orders promptly and accurately- Serve food and beverages efficiently, ensuring orders are correct and delivered promptly- Maintain cleanliness and organization in the dining area, including clearing tables - Work collaboratively with kitchen staff to ensure orders are prepared and delivered in a timely manner- Follow all food safety and hygiene standards to uphold health regulations- Upsell menu items and promote specials to enhance sales and customer experience
-
Shift LeaderIchiban Express Jan 2016 - Apr 2016Jubayl, Mount Lebanon, Lebanon- Supervise and coordinate the activities of restaurant staff during designated shifts to ensure smooth operations and exceptional customer service- Assist in training and mentoring new employees, providing guidance on Japanese cuisine, service standards, and restaurant procedures- Oversee the seating of guests, take reservations, and manage customer inquiries or concerns, resolving issues promptly - Monitor food quality, presentation, and portion control to maintain Japanese culinary standards and meet customer expectations- Manage inventory levels and stock rotation, ensuring adequate supply of ingredients and restaurant supplies during the shift- Handle cash transactions, reconcile cash drawers, and generate daily sales reports with accuracy and attention to detail
-
WaitressIchiban Express Feb 2015 - Dec 2015Jubayl, Mount Lebanon, Lebanon- Greet and seat customers in a courteous and welcoming manner, providing menus and explaining specialties- Take accurate food and beverage orders, including any special requests or dietary restrictions, and enter them into the POS system- Serve food and drinks promptly and efficiently, ensuring presentation meets Japanese culinary standards- Provide knowledgeable recommendations about menu items and Japanese cuisine, including sushi, sashimi, and other traditional dishes
-
WaitressVulkan Pub Sep 2014 - Dec 2014Jubayl, Mount Lebanon, Lebanon- Take orders from customers and accurately relay them to the kitchen staff- Serve food and beverages promptly and courteously to guests- Maintain cleanliness and tidiness of tables, chairs, and dining - Provide recommendations from the menu and answer customer inquiries- Collaborate with kitchen and bar staff to ensure smooth service flow- Assist in opening and closing duties, including setting up tables and cleaning up after service
-
WaitressPaseo Del Sol Jun 2014 - Sep 2014Jubayl, Mount Lebanon, Lebanon- Greet customers warmly and provide menus, ensuring they have a positive first impression of the Mexican cuisine pub- Offer recommendations on Mexican dishes and beverages, highlighting specialties and unique flavors- Take orders accurately, including any special requests or dietary restrictions, and relay them to the kitchen- Serve authentic Mexican dishes and beverages promptly and with attention to detail- Communicate effectively with kitchen staff to ensure timely preparation and delivery of orders- Address any customer concerns or complaints professionally, striving to resolve issues and ensure customer satisfaction- Assist in opening and closing duties, such as setting up the restaurant for service and cleaning up at the end of the day
Sandra El Khoury Education Details
-
College Des Soeurs Du Rosaire JbeilSociology And Economics
Frequently Asked Questions about Sandra El Khoury
What is Sandra El Khoury's role at the current company?
Sandra El Khoury's current role is Hospitality | Event Management | Catering | Guest Services | Banquet | Customer Service"Events Management Professional with 10 Years of Food & Beverage Expertise | Creating Memorable Experiences & Culinary Delights".
What schools did Sandra El Khoury attend?
Sandra El Khoury attended Aul (Arts, Sciences And Technology University), College Des Soeurs Du Rosaire Jbeil.
Not the Sandra El Khoury you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial