Sandra Erickson Email & Phone Number

Kansas City, Missouri Area

Provides technical direction to the MCI Screening Partnership Program contractor. advises the Federal Security Director/Assistant Federal Security Directors, the Program Management Office, Contracting Officer's Representative and the Contracting Officer of potential problem areas under the contract. Monitors the contractor’s performance to ensure the technical requirements of the contract are performed per the contract terms, conditions, and specifications. Ensures that required items, documentation, data, and/or reports are submitted as required by the contract. Program Manager for airport security access and federal security access. Troubleshoots and resolves problems and challenges in both programs. Trains and updates employees on processes and changes to the program. Responsible for maintaining integrity and information for the programs.

Sioux Falls, South Dakota Area

Monitored performance of the contractor on a daily basis, collected and analyzed data and screening metrics, analyzed submitted reports for completeness and accuracy. Developed auditing program for Screening Operations to fulfill contract requirements. Monitored the QASPs required by the contract for compliance with TSA, analyzed and concurred with submitted invoices and certified acceptance of services. Ensured screening contract requirements were accomplished for compliance with TSA requirements. Interacted with the contractor staff on a daily basis, clarifying and/or followed up on issues with the contractor. Responsible for coordinating, tracking and managing the IT assets assigned to SD TSA personnel. Tracked all IT assets, troubleshot and resolved computer issues and site administration of the TSA SD ishare site. Major projects included computer and printer replacement for SD affecting six different sites statewide.Responsible for the SD TSA fleet vehicles. Tracked usage, maintenance and repair requirements for both TSA and GSA assigned vehicles. Verified fuel receipts and approved vehicle expenditures. Analyzed fleet and made recommendations for vehicle replacements.Coordinated the acceptance, delivery, inventory and disposal of uniforms for SD airport personnel. Responsible for the statewide collection, verification, and deposit of funds left at state checkpoints.

Sioux Falls, South Dakota Area

Responsible for researching and analyzing flight loads, passenger loads, and passenger and baggage throughput, ensuring data entered into the TSA Staffing Model program reflected current trends. Ran and analyzed different scenarios to optimize Full Time Equivalent (FTE) mandated by Congress. Observed Checkpoint and Baggage security functions at the Sioux Falls Regional Airport. Ensured compliance with TSA Security Operating Procedures (SOP) and directives for passenger and baggage security functions. Handled personnel issues which included promotions, informal and formal counseling, training and remedial training until 02/2006. Participated in the hiring and promotion selection of Leads and Supervisors, personnel mentoring and training in 2003.Appointed Acting Assistant Federal Security Director for Screening from 11/2002 – 02/2003.

Nationwide

Trained new Transportation Security Officers in Puerto Rico and Orange County CA on passenger screening procedures as a Mobile Security Supervisor (MSF). Successfully interacted with and trained a diverse workforce, interpreting the SOP requirements and guidelines for new security officers. At Sioux Falls, I supervised 17 personnel on the PM shift rotation. Scheduled, managed and approved leave requests, resolved schedule conflicts, enforced SOP standards, procedures, and policies.

Sioux City, Iowa Area

Supervised and managed the Technical Services division of the Information Technology Department. Responsible for the management and security of IT areas including network infrastructure, equipment, software, computer labs and telecommunications. Responsible for all IT equipment and parts purchasing, installation, configuration , management and support of an 1100+ campus desktop/laptop computers and software, Ethernet network, 100+ printers, telecommunications, and level two support of Audio/Visual and Help Desk functions. Provided support for the main campus in addition to five remote campus sites.

Vermillion, Sd

Installed, managed, maintained, and upgraded various Novell servers campuswide. Trained other network administrators on the installation and maintenance of Novell servers. Was considered the campus subject matter expert on Novell networks and trained other network administrators on configuration, installation and maintenance techniques for their networks.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Course work includes Managerial Communications, International Business, Managerial Economics, Human Resource Management, Leadership.

Bachelor Of Scientce (B.S..), Economics

Minor in Computer Science

Associate'S Degree, Logistics, Materials, And Supply Chain Management

Associates Degree in Logistics

Bachelor Of Science - Bs, Economics; Minor In Computer Science