Process and direct incoming calls. Provide excellent customer service. Review and process all warranties into manufacturer’s system. Process and schedule all repair orders with the repair team. Create and process invoices and payments. Maintain human relations and customer service ethics.

Provided support of enterprise facilities management tasks and personnel, including maintenance on existing facilities, startup locations, renovations, and repairs. Provided support for facilities management activities including planning, organization, communication, maintaining records, inventory, coordination, and distribution of reports and status. Prepared agendas for meetings, documented key decisions and collaborated with team members.

Responsibilities: Established the eligibility of unemployment insurance claims, adjusted improper payments and collected overpaid benefits. Examined and processed unemployment insurance initial, renewed, and continued claims pertaining to intrastate, interstate, federal employees, ex-servicemen, and other federal funded programs.Reviewed and processed initial and contested wage record documents from local offices and employers for use in establishing monetary eligibility. Reviewed written protests from employers and prepared same for processing. Updated computer records to correct errors reflected by computer generated error lists, appeal decisions, court cases, and requests by local offices. Initiated action to generate benefit payments resulting from deletion and/or correction of computer records. Reviewed cases to assess fraud and/or overpayment, arranged repayment schedules for claimants, processed reimbursements, prepared documentation of evidence to make recommendations to district attorney. Conducted program compliance audits. Adjudicated claims and rendered non-monetary determinations based on an examination of records and information obtained through correspondence and/or telephone contacts. Prepared documents for computer input. Responded orally and/or in writing to generalinquiries from employers, claimants, colleagues, and public officials.

Responsibilities: Created and submitted quotes from engineer suggested vendors, purchase orders, and all confidential documents necessary for procurement on a variety of construction projects. Maintained confidential files for assigned projects. Utilized both company and client procurement systems and procedures.Worked efficiently in fast-paced environment to meet critical project schedules. Possessed the ability to multi-task effectively. Worked closely with buyer to proactively prevent unnecessary challenges for the client.Partnered with Accounts Payable to resolve all pricing discrepancies between purchase order and invoice.Upheld and preserved confidential information to protect the rights and privileges of the client.Assisted accounts payable by reconciling invoices to purchase orders, verify prices and taxes charged. Contacted suppliers with discrepancies. Processed invoices for payment in Oracle system.Computer experience included Microsoft Office, Word, Excel, Oracle, Sharepoint, Jacobs Material Management System and Lotus Notes.

Responsibilities: Compiled reports to find pricing discrepancies which showed profit and/or loss leaks for the company. Keyed assigned vendor price increases into the system. Audited each vendor price increase for discrepancies. Maintained merchandise pricing, weights, UPC codes and case pack quantities in the system. Liaison between merchant and vendor. Verified vendor compliance on all pricing. Worked with buyers to resolve price discrepancies on invoices and reported the impact on the company.

Responsibilities: Created and submitted all purchase orders for stock inventory and special orders. Inventory included plumbing products sold to exporters, wholesalers, online and in Home Depot stores. Maintained required inventory levels in 2 separate warehouses crucial to retaining stock levels for customers. Established beneficial relationships with departments such as AP, Receiving/Warehouse, Marketing, Sales, Transportation, and Customer Service. Reconciled invoice inconsistencies for Accounts Payable. Partnered with vendors to achieve customer satisfaction.

Responsibilities: Created and processed all purchase orders for the Chassis Plant using the Great Plains system. Purchased all components needed to build customized fire truck chassis’ and cabs in order to meet customer's specifications. Maintained required inventory levels. Reconciled invoices for accounts payable.

Responsibilities: Created and submitted all purchase orders for Hammond location. Purchased parts for major product line - Thermo King - on a national level. Assisted and trained other national buyers. Processed and directed incoming phone calls. Reconciled invoices for accounts payable. Maintained human relations and customer service ethics. Assisted in implementing new computer system and processed data entry. Accomplishments: Promoted from temporary receptionist to National Buyer in 3 years. Certified in E3 Inventory Management. Represented Hammond location as Business Practice Adviser. Computer Program experience included Word, JD Edwards, Windows NT Office and Excel.