Office Manager
CurrentManage reception, appointments, emails, filing, data entry, post and petty cash. Provide training to new staff as well as general administrative support to employees. Deal with patients in an empathetic, confidential, friendly and efficient manner. Answering calls and managing appointments as well as directing patient flow. Invoicing, taking payments, generating statements and balancing at the end of the day. Manage processing of DVA and Workers’ compensation claims. Manage staff and rosters. Submit HiCAPS and Medicare payments. Order stationery and other office supplies. Software package used is Smartsoft Front Desk Practice Management System.