Sandra Francis Email and Phone Number

• Interact with clients to know their property requirements, suggest suitable properties, Follow up for Site Visits, Guide clients for Site visit purpose, know their whereabouts.• Be solely responsible for continuous follow ups with clients until prospects are visited site.• Comfortable with handling data of Sales Admin, Customer Service parameters, Basic analysis of data and handling data queries.• Creating Daily & weekly reports and submission to the superiors.• Handling Residential project in Dhanori and maintaining the Quality of services for company's Goodwill and getting more bookings with the help of effective Market Research.• Coordinating work activities with team members.• Proper coordination with team executives and various departments.• Coordinating with back office staff to update records and financial transactions.• Established and maintained good relations with all clients and Channel Partners

• Attending new walk-ins, giving detail information of product, showing them site• Finalizing prospects, taking booking token from the customer• Agreement follow-up with the booked clients• Follow up for Disbursement/ Payment with Customer/Bank.• Making entries in Built-up (Software), new booking allotment and payment receipts• Maintaining good rapport with old clients, attending their complaints, queries• Handling post sales activities related to possession activities

*Calling on database generating new leads, appointment as well as scheduling customers Site visit*Sending Project Information , festive season e-mailer , Referral mailer to clients database*Sending Bulk SMS/Offer SMS to Customer. (Online, Manually & by WhatsApp also)*Data maintenance*Record Maintenance*Making entries in CRM app*Participation in Promotional activities - Bank activity, corporate activities, property exhibitions

• Making outbound and taking inbound calls to prospective customers who have shown interest in our project. • Appointment and site visit generation.• Follow up for payment Collection.• Maintaining and updating database.• Participation in Promotional activities, corporate activities, exhibitions etc.