Sandra Gomez Email and Phone Number

• Provide guidance to HR, Labor, and Business Leaders on state, municipal & federal leave laws and Company policies which include but are not limited to Paid Sick Leaves, Lactation Accommodation leaves, FMLA, Paid Family Leave Programs and others. • Continuously analyze data to identify gaps or opportunities in existing processes or policies and implement critical and timely solutions to gain more efficiencies and maximize client satisfaction. • Manage high-profile HR projects impacting employees across the enterprise from beginning to end which include development of a new Paid Caregiver Leave Policy, revisions to the Management Sick Time Policy, shaping the direction of a proposed Domestic Violence Policy and implementation of a new Lactation Accommodations policy. • Partner with HR Center of Excellence, HR Business Partners and Employee Relations Managers on interpretations of company policies and laws to reduce speed to resolution of employee questions or escalations. • Liaison with other HR partners including HR Compliance, HR External & Legislative Affairs, HR Legal, and HR Policy. • Responsible for developing and communicating internal communications and leadership updates for new policies, programs and other HR initiatives.Projects Worth Mentioning at AT&T 2022- 2020• Project lead representing Global HR Services team in the redesign and migration of all Attendance related topics onto a new HR OneStop portal impacting 200k employees.• Led AT&T and EEOC Consent Decree project over a 2-year span on behalf of HR leadership, Legal and HR Compliance teams, ensuring all obligations met within the required timeframes. • Project lead and liaison with Corporate Audit team for Federal, State and Municipal Leaves resulting in a favorable audit rating. • Initiated, designed and implemented a new enterprise-wide Lactation Accommodations Policy.

• Provided legendary customer service and support to customers seeking to travel across the U.S. • Handled client escalations and ensured met/exceeded client expectations.• Managed group reservations for multiple companies/partners. • Assisted in helping develop colleagues on processes and procedures. • Leader in sales month over month.

• Managed all registrar activities for school Administrators, Faculty and Students ensuring compliance with district and state regulations. • Assisted and helped train colleagues on new attendance tracking and reporting system.• Collaborated with office colleagues on multiple work efforts to ensure completed in a timely manner. • Provided daily and ongoing support to students and parents. • Assisted administrator's in responses to parents/teachers for all attendance and grade reporting matters.• Collaborated with faculty at all levels and administrators in event planning and setup.

•Led Job Accommodations/ADA Team supporting clients across the U.S. ensuring compliance and mitigating risk for AT&T. •Designed and implemented innovative Job Accommodations Library driving supervisor/HR self-service model.•Developed and implemented new ADA claim mechanization escalation process eliminating manual tracking and mitigating risk for AT&T. •Vendor manager responsible for negotiating multiple vendor agreements, SLA’s, KPSMs and contracts supporting tactical and strategic attendance efforts impacting employees across the U.S. •Analyzed absence data to identify root causes and gaps resulting in the development of new absence strategies and Best Practices database. •Considered the Absence Management subject matter expert throughout the HR community, Labor, Legal and other HR and Business Unit leadership teams. •Interpreted and provided advice, counsel and support to business leaders across all levels on Attendance Policies, ADA, Discipline, FLSA, EEO, FMLA, Workers’ Comp and other topics. •Led multiple high-profile projects and collaborated with other HR partners and vendor in identifying and implementing a more holistic approach to reducing absenteeism and continued compliance.•Led and developed team of Immigration & Naturalization (I-9) Managers responsible for managing the I-9 process for AT&T newly hired employees across the U.S. •Initiated the design and implementation of a new I-9 HR escalation model which eliminated the backlog of I-9s open from 3 years prior to my arrival.•Developed and conducted training for various client groups and leaders on Absence Management, Data Analysis, FMLA, ADA, Workers; Comp, Compliance, Staffing and other topics as necessary. •Led HR team of HR Generalists providing advice and counsel to Business Marketing leadership team on topics including Performance, Compensation, EEO, Staffing, Absence Management (FMLA, ADA, STD), and Benefits. .