Sandra Goodfellow Email & Phone Number

Appleton, Wisconsin

Appleton, WI

• Gathered information from multiple sources in the EMR system to provide clinical information to insurance companies, helping to obtain all authorizations in a timely manner.
• Utilized phone calls, faxes, and websites to communicate clinical information based on company preference.
• Documented all notifications in the EMR system to allow for proper billing.

Appleton, WI

• Placed calls to patients after discharge from the hospital, helping to evaluate patient knowledge of discharge instructions, medications, and their ability to manage chronic diseases. Utilized a survey with a “teach.
• Educated patients regarding their medications, instructions, and follow-up care in order to improve their outcomes.
• Communicated patient needs to providers and visiting nurses to help with issue resolution.
• Provided non-Ascension providers with relevant information regarding patient stays, helping to improve continuity of care.
• Prioritized calls based on risk status as determined by a survey of known risk factors and nursing judgement, helping to prevent readmissions.
• Evaluated knowledge and educated patients regarding managing chronic diseases, with a focus on heart failure, coronary artery disease, stroke, and COPD.

Appleton, WI

• Direct patient care of adults on the following units: Medical-surgical, Ortho-Neuro, Rehab, and Oncology units.
• Developed nursing care plans utilizing proven nursing processes and evidence-based practices.
• Communicated with multidisciplinary teams, patients, and family members to coordinate care.
• Monitored patient conditions, reporting any status changes to providers in a timely fashion.
• Carried out physicians’ orders.
• Cared for central lines.