Sandra G. Email & Phone Number

Barcelona

EIT Urban Mobility connects public and private providers, helping them create sustainable changes in urban mobility, innovate city transport, and make urban spaces liveable. My role as a Course Coordinator for Applied Courses in the Academy team, involves the following tasks: - Manage the process, monitor the progress and quality of on-site, online, and blended format courses for 2024 according to the organisation’s policies - Giving regular reports on project progress, deliverables, output production, and deadline adherence- Coordinating with the legal team and providers on contract preparation and execution- Coordinating with the finance team and providers on the invoicing and payment process - Supporting with administrative tasks - Evaluating the survey questionnaires of the courses- Supporting sales / marketing activities to enhance course visibility and attract participants by writing monthly partner newsletters and social media posts- Updating website according to the course portfolio by using WordPress

Barcelona, Cataluña, Spanien

In my role as a Sales Development Representative, I dived into market research to identify opportunities for collaboration, qualified leads, created new business opportunities, and nurtured them into valuable relationships. By engaging with prospective clients and understanding their needs, I ran outbound campaigns by leveraging phone calls, emails, LinkedIn outreach, and other touchpoints.

Galway, Grafschaft Galway, Irland

Providing individual travel advice for international customers of self-guided walking tours in Ireland and Great BritainBooking self-guided walking tours including accommodation, luggage and walker transfers Maintaining continuous communication with customers and suppliers by email and phone, to ensure the quality of the serviceBeing on-call during the high season to give support 24/7 to clients and solve any issue that might occur

Berlin, Germany

Assisting prospective students in choosing a course of study while taking career aspirations into account.Support students with organizational, planning, and administrative questions regarding part-time studies from the initial contact to their graduation.Contact person for study-abroad programs and international and exchange students.Customer acquisition to increase the number of students enrolled in the study programs by attending trade fairs, regular information events, or special events.

Potsdam, Brandenburg, Germany

I collaborated with the annual Brandenburg Development Education and Information Days 2011 – 2016 to improve the quality of the project days. We collected written feedback from students, teachers, and lecturers. I evaluated the questionnaires using qualitative and quantitative research methods and the statistics program SPSS.

Berlin, Germany

As a Student Assistant of the Quality Department, I helped with the surveys of bachelor and master study programs. I was responsible for data collection, data entry, and data analysis with the software Evasys and created evaluation reports.

Berlin, Germany

06/2013 - 08/2013: Parental leave replacementI took care of donor’s thank-you letters and donor support for the international aid projects. I was responsible for the social media channels’ content.08/2012 - 10/2012: InternI conducted a study on the social media presence of NGOs and helped to develop measures for donor retention in social media.

Mental Health First Aid

Activities and Societies: This course taught basic knowledge and methods to recognize mental health problems and help sufferers cope.

Master Of Arts - Ma, Educational Science

10/2015 – 12/2015: Work & Travel in New Zealand 08/2014 – 12/2014: Erasmus semester abroad at Agder University in Kristiansand/Norway.

Bachelor Of Arts - B.A., Sociology And Educational Science

08/2013: Language course English B2 in Edinburgh/Scotland