Sandra Heiming Email & Phone Number

Munich, By, De

Metropolregion München

Metropolregion München

Metropolregion München

Ressource ManagementEnd-to-end Process responsibility regarding availability of IBM GTS IS employees including: ­ ­- Monitoring of project extension, matching demand with supply, assessment of possible education to maximize utilization of resources ­ - Tracking of demand process, pushing of supply solutioning process to redeploy employees in new projects to increase net new revenue and gross profit

Metropolregion München

▫ Successful implementation of Capability Centre (Resourcemanagement Hub) in DACH predecessor of Growth Hub▫ Successfully design and implementation of GTS Infrastructure Services DACH Skill Management System with according KPIs ▫ Responsible for skill & capacity planning ▫ Contribution and execution within transformation projects ▫ Consolidation and progression of approval process for GTS Graduate

Munich Area, Germany

München Und Umgebung, Deutschland

▫ Leading of Talent Center, an educational program for SWG seller ▫ Result: Average seller performance increased by 15,3% per incentive period after participating Talent Center ▫ Responsibility for content, methodology as well execution, sustainability and coaching during the education streams ▫ Close interaction with leadership and management team on national and international level

München Und Umgebung, Deutschland

Stuttgart Und Umgebung, Deutschland

Leading Global Sales Operations for Software Group Germany with more than $1Mrd revenue/year and approx. 1.400 employees.▫ Responsible for resource deployment, customer territory structure, segmentation and quota deployment▫ Reconciliation and optimization of collaboration between Finance, Accounting and Customer Fulfillment▫ Stand-in of SWG Vice-president Germany in IOT and IMT.▫ Transformation of Global Sales Operation Organization starting 2011. Responsible for Change Management process and target group specific communication▫ Accountable for completion of the SWG Audit 2010, Accomplished with „satisfied“

München Und Umgebung, Deutschland

▫ Leading SWG Sales Team for Tivoli products and services with a responsibility of 2.3 Mio net new revenue Q2/2009. ▫ Exceeded target to increase Tivoli business for the industry Public, Distribution, Travel and Transportation with all aspects of customer relation

München Und Umgebung, Deutschland

SWG leader of project ICE and successful integration of SWG in the cross-brand transformation initiatives ▫ Creating and coordinating target group specific communication

München

Leading final negotiations of IBM contract type "Enterprise license agreements" (ELA) to success ▫ Organizing and leading the offering process ▫ Focal point for contract creation, request structuring and getting final Business approvals as well as check of legal and operational guidelines ▫ Achieving revenue targets in the years 2004, 2006, 2007, 2008, Golden Circle 2004, Hundred Percent Club (HPC) 2005, 2006, 2007

Metropolregion München

▫ Selling complex IBM Software solutions ▫ Creating cross-brand value propositions for business decision makers ▫ Target of $27 Mio net new revenue and $170 Mio gross profit per year ▫ Overachievement of revenue targets in the years 2001 - 2003, HPC 2003