Sandra Hemberger Email & Phone Number

Akron, Oh, Us

Akron, Oh, Us

Akron, Oh, Us

Manage all aspects of sourcing and supplier relationship management for FirstEnergy Corporation’s corporate services spend, including such areas as Information Technology, Human Resources, FirstEnergy Solutions, Finance, Treasury, Tax and Network Services. Evaluate market conditions and recommend appropriate sourcing solutions to the business in support of materials and services. Partner with the business to facilitate, optimize and implement effective sourcing solutions to meet company spend objectives and internal key performance indicators. Work with internal business departments to identify opportunities to standardize and streamline the sourcing process and leverage spend. Work with internal user departments such as Legal, Tax, and Risk to facilitate complex issue resolution with the supplier base. Identify and recommend opportunities for cost savings. Oversee and facilitate all aspects of supplier relationship management. Work with the business, finance, and technical teams to evaluate, formulate and recommend effective sourcing solutions. Act as a resource to provide benchmarking and market intelligence to the business and internal organization to assure long term cost competitiveness and supply assurance is achieved. Identify and implement an effective supplier due diligence work process that optimizes company sourcing decisions. Negotiate, review and execute contractual arrangements per company policy and business objectives. Oversee the supplier performance management program for Corporate Services groups. Maintain sourcing opportunities and pipeline of activities, aligning with internal business units business plans, tracking saving and performance metrics

Akron, Oh, Us

Reporting to the Vice President, IT Solutions, was responsible for leading the Application Elimination Project. Worked across the various IT Solutions business groups, along with IT Infrastructure, to retire ~200 software applications as part of the FE/AYE merger. Project aligned with data center consolidation and merger savings. Identified timeline issues, opportunities for additional application retirements and reported to the IT PMO and IT senior leadership. Successfully met phase 1 project scope.

Akron, Oh, Us

Responsible for the direction, leadership and strategic planning for the business services department comprised of the customer operations group, enrollments and fulfillments, complex product analyses and billing, EDI, financial reporting and analysis, commission, cash and accounts receivable, and contract negotiations and compliance. The business services department supports the retail sales and operations groups at FES, a subsidiary of FirstEnergy Corporation, with ~2M customers and ~4B revenue..

Akron, Oh, Us

Responsible for the daily operations of the retail support team focusing on supporting the sales group after contract execution for large commercial and industrial customers as well as government aggregation customers in the area of EDI, billing, accounts receivable and contract compliance. Led the enforcement of credit policies and credit exceptions. Managed the purchase of receivable programs. Oversaw the change management processes in reporting, billing, EDI, to support the growth and customer channel diversity eventually supporting ~2M customers in both commercial/industrial and residential channels.

Akron, Oh, Us

Reporting to the Chief Procurement Officer, responsible for the creating of a contract and compliance group supporting four sourcing departments.. Led the design, development, and implementation of strategic processes and technologies that supported contract compliance. Led teams in the creation of a contract review group, whereby contracts were monitored for compliance and risk mitigation. Led the enforcement of standards, tracking results and presenting to Supply Chain leadership. Supported various technologies in support of contract execution activities, including an opportunity database, E-tools, cost reduction technology and the business continuity plan.

Akron, Oh, Us

Responsible for the strategic sourcing of corporate services purchases in various business units, including Human Resources, Accounting, Finance and Treasury. Managed ~10 employees, along with contract terms focusing on creating long term partnerships with suppliers. Developed performance metrics and recommended opportunities for improvement. Maintained sourcing opportunities and pipeline of activities, aligning with internal business units and business plans.

Akron, Oh, Us

Led a team of professional business analysts with ~200M technology budget, reporting to the Director of IT Business Services. Responsible for budgeting and forecasting of O&M and capital expenses across the IT business units. Created and maintained monthly variance reports, along with project reporting to the IT PMO. Successfully migrated to the SAP platform, integrating chargeback and cost allocation settlement rules. Produced balanced scorecard of metrics and key performance indicators. Led the merger tracking and savings initiative for IT.

Supervised and maintained daily operations of the budget, forecasting and cost department. Responsibilities included budget compilation, financial analysis and reporting for hospital and hospital-owned entities. Completed variance and forecasting analyses on labor, OTL and capital expenditures. Successfully implemented decision support system and maintained costing methodology for use in projecting and analyzing expected revenues, cost and reimbursement. Created hospital benchmark reports for use in departmental assessments. Created managed care profitability reports for use in analyzing volumes, payments, and payers.

M.B.A, Business Administration And Management, General

B.B.A, Finance