Sandra Henderson

Sandra Henderson Email and Phone Number

All good @ Avocado55
dornie, highland, united kingdom
Sandra Henderson's Location
Wakefield, England, United Kingdom, United Kingdom
Sandra Henderson's Contact Details

Sandra Henderson personal email

n/a
About Sandra Henderson

Experienced Transformation Consultant with a demonstrated history of working in the management consulting industry. Skilled in Business Process, Operations Management, Business Case, Service-Level Agreements (SLA), and Customer Relationship Management (CRM). Strong operations professional graduated from Our Lady's High School.

Sandra Henderson's Current Company Details
Avocado55

Avocado55

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All good
dornie, highland, united kingdom
Website:
avocado55.com
Employees:
6
Sandra Henderson Work Experience Details
  • Avocado55
    Business Support Manager
    Avocado55 Feb 2022 - Present
    Wakefield, England, United Kingdom
    Relationship Manager
    View
  • Dornie Consulting Limited
    Process Transformation Consultant
    Dornie Consulting Limited Oct 2011 - Present
    Professional highly motivated, conscientious individual who thrives on delivering excellent results. Demonstrates strong and consistent leadership skills and has a proven track record in driving the business forward and achieving objectives. Excellent stakeholder management skills and actively encourages and supports individuals and teams in achieving business and personal goals.
    View
  • Just Eat Takeaway.Com
    Project And Process Manager
    Just Eat Takeaway.Com Feb 2021 - Sep 2021
    London, England, United Kingdom
    View
  • Sandra Henderson Consulting Ltd Working In Partnership With Dornie Consulting Group
    Managing Director
    Sandra Henderson Consulting Ltd Working In Partnership With Dornie Consulting Group Jun 2015 - Sep 2021
    West Yorkshire
    Specialising in Contact Centre Strategy, Optimisation and Transformation, If you need to Transform your business and need someone who has Operational experience, give me a call :)
  • Cromwell Tools
    Process And Project Lead For Customer Service (Contractor)
    Cromwell Tools Mar 2019 - Sep 2020
    Dudley, West Midlands, United Kingdom
  • Just Eat
    Transformation Advisor
    Just Eat Aug 2018 - Feb 2019
    London, United Kingdom
    View
  • Easyjet
    Transformation Lead
    Easyjet Mar 2017 - Jun 2018
    Numerous
    View
  • Tnt
    Interim Head Of Continuous Improvement
    Tnt Sep 2015 - Jan 2017
    View
  • Step Change
    Project Manager
    Step Change Jun 2015 - Aug 2015
    Leeds, United Kingdom
    Working with the business to Deliver their recent FCA and DPA audit actions to a satisfactory conclusion.
  • O2 Uk
    Head Of Process Transformation In A Sme Environment
    O2 Uk Oct 2008 - Jun 2011
    The purpose of the role is to develop an efficient operation to be the best they can be, reducing repeat contact through identification of broken processes and making them best in class, removal of back office mindset, delivering a true flawless end to end process.
    View
  • O2 Uk
    Head Of Billing And Payment Operations
    O2 Uk Dec 2005 - Sep 2008
    View
  • O2 (Telefónica Uk)
    Customer Service Improvement Manager
    O2 (Telefónica Uk) 2004 - 2005
    View
  • Bt Cellnet
    Improvement Delivery Manager
    Bt Cellnet 1997 - 2004
    View
  • Ventura
    Customer Service Manager
    Ventura 1992 - 1997
    View

Sandra Henderson Skills

Customer Experience Business Process Process Improvement Telecommunications Stakeholder Management Service Delivery Outsourcing Project Delivery Team Management Management Change Management Business Transformation Call Centers Team Leadership Contact Centers Business Process Improvement Strategy Customer Satisfaction Workforce Management Prince2 Program Management Crm Managed Services Resource Management Product Management Business Analysis Operations Management Itil Project Portfolio Management Solution Architecture It Strategy Requirements Analysis Vendor Management Mobile Devices Service Management It Management Call Center Sla Mobile Communications Integration Cross Functional Team Leadership Business Case It Service Management Pmo Agile Project Management Governance Unified Communications Professional Services Offshoring Customer Retention

Sandra Henderson Education Details

  • Our Lady'S High School
    Our Lady'S High School

Frequently Asked Questions about Sandra Henderson

What company does Sandra Henderson work for?

Sandra Henderson works for Avocado55

What is Sandra Henderson's role at the current company?

Sandra Henderson's current role is All good.

What is Sandra Henderson's email address?

Sandra Henderson's email address is sh****@****e.co.uk

What schools did Sandra Henderson attend?

Sandra Henderson attended Our Lady's High School.

What are some of Sandra Henderson's interests?

Sandra Henderson has interest in Reading, Playing Candy Crush (Very Addictive), Human Rights, Watching True Movies, Scary Movies.

What skills is Sandra Henderson known for?

Sandra Henderson has skills like Customer Experience, Business Process, Process Improvement, Telecommunications, Stakeholder Management, Service Delivery, Outsourcing, Project Delivery, Team Management, Management, Change Management, Business Transformation.

Who are Sandra Henderson's colleagues?

Sandra Henderson's colleagues are James Macrae, Jo Vessey, Kieron Taylor, Chay Francis, Darren Stott, Matt Baron, James Dodds.

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