Sandra Hendricks Email & Phone Number

Fishkill, New York

Casualty Claims Adjuster Analyze case facts and related claim information to determine accurate and appropriate compensations while identifying any potential fraud for each property and auto claim. Evaluate policy coverage, contact insureds, claimants, attorneys, body shops and medical staff to determine injuries stemming from an accident while determining and establishing reserve requirements. Interpret medical records to properly evaluate the extent of the claimants injury ; determine any pre-existing injury; or if injury is directly related to the reported accident or incident. Initiate claims and coverage investigations, negotiate payment settlements and render payment determination while interpreting company policies and state law and regulations.

-Serve as first point of contact for insured members within 24 hours of claim filing, thoroughly explaining coverage information.-Investigate the processing of claim submittals by collaborating with claimants and witnesses based on policies and assessment of vehicle inspection.-Analyze case facts and related claim information to determine accurate and appropriate compensations while identifying any potential fraud for each auto claim.-Document all decisions, correspondence, reports and discussions that occurred during the investigation process via company internal database.

-Served as “on-call” substitute teacher, instruct core subjects to all grade levels in various school districts and executed lesson plans across every grade level and discipline. -Supervised students, Teachers Aide and parent volunteers to present subject to class -Planned lessons, developed curriculum, tested and evaluated students and related tasks in absence.-Tutored and mentored students in learning class materials, demonstrating strong communication ability to address various students learning styles.-Substituted for Special Education teachers, providing sensitivity to student needs and ability.

-Reviewed and analyzed customer’s financial history to permit loan and determine credit worthiness.-Evaluated credit data and financial statement to determine degree of risk-Assessed customer records and recommended payment plans-Communicated, trained and provided feedback to branch personnel in loan preparation process.-Managed the loan process and modification of bank employees and external subsidiaries.-Promoted from Customer Service Representative