Sandra Adriana Huerta García Email & Phone Number

México, México

- Management of the patent translation process, ensuring timely delivery to the final client.- Design of proofreading strategies for translators and revisors to guarantee the translation quality.- Maintain Quality and Service throughout the internal and external processes.- Updating of translation manuals and guidelines for patent formatting and translation.- Review translation vendor receipts.

México

- Patent translator of the bio-pharmaceutical, IT, mechanical, electronic areas, as well as legal documents such as contracts, apostilles, priorities, assignments, etc.

✓ Traducción de proyectos médico-farmacéuticos, ciencias de la salud, entre otros.✓ Revisión y localización de proyectos de traducción.

• Resolution of complex cases using the NAVITAIRE reservation system, including reimbursements, travel history, baggage expenses, etc.• Provide attention, immediate solution or follow-up to complaints, comments and suggestions from clients and travel agencies around the world through telephone calls, emails, formats or messages on social media, caused by any affectation which has occurred throughout the services chain, for the purpose of recovering the passenger’s trust and preference, with empathy and adherence to the existing policies, procedures and regulations.• Carry out detailed investigations with internal areas and systems of the airline in order to support the resolution of the case, type of response and applicable compensation, as well as determine the responsibility of the areas involved.• Maintain Quality and Service standards (response time, general rules of writing and spelling, required documentation, treatment of clients, service protocols, etc.) throughout the internal and external communication process.

• Translation of documents which includes the areas of medical, pharmaceutical, health sciences, engineering, IT, marketing, education, financial, legal, among others.• Creation of glossaries and terminology bases.• Proofreading and localization of diverse translation projects.

• Interpreter of specialized technological projects and IT.• Reports creation.• Translation and validation of manuals.• Problem resolution.

• Translation and editing of tourism projects, marketing, databases and websites.• Editing and validation of data for translation purposes.• Application of writing techniques to attract customers.

• Support as an administrative assistant.• Attention to associates.• Project management.• Creation of material and documentation for the national and international promotion of the association.

Diplomado En Traducción Técnica Y Científica

Traducción, Estudios En Comunicación Intercultural Y Alemán.

Licenciatura, Lenguas Con Especialidad En Traducción E Interpretación Del Inglés.