Sandra I. Email & Phone Number

Jacksonville, Fl, Us

United States

United States

Jacksonville, Florida Area

Jacksonville, Florida

 Reply to corporate emails for multiple boxes Answer phone calls and direct to correct person Manage corporate cell phones and iPads for all Fidelity owned companies Order new and replacement, wireless devices and service for employees Assist with wireless issues for employees with wireless carriers Review monthly data usage for over 6,000 wireless lines and contact employees with high usage Manage corporate shipping for UPS and FedEx for over 8,000 accounts Add new UPS and FedEx accounts, create new User ID’s for employee Research any billing questions for Wireless, UPS and FedEx Calculate monthly commissions for Sales Team Create commission invoices for our business partners in QuickBooks Create Invoices for copiers sold through EC Purchasing Apply payments to accounts in QuickBooks and Oracle Reporting for Month End Process President and Vice President’s expense reports in Concur  Inventory and maintain office supplies Filing and archiving Create PowerPoint for new wireless users

Jacksonville, Florida Area

 Export daily Direct To Consumer returns data into Excel and format for all to review Sort customer returns for processing Answer emails and phone calls from Call Center Reps, Retail Stores and Customers Audit customer’s accounts  Process daily DTC returns, credits and exchanges and merchandise cards  Process expedited orders Research missing data so refund can be processed for customer Review Customer’s PayPal accounts for refund/payments  Month End reporting for Returns Back-up for Rejected Credit Cards Back-up for processing Credit Card Chargebacks Back-up for CCAR / Fraud, Data Entry and Back Orders as needed

Jacksonville, Florida Area

Post all deposits, wire payments and lockboxes Process and post credit card paymentsApply adjustments and write-offs to accountsInternational and Domestic business to business collectionsResearch, Audit and collect on 450 current and delinquent accountsProcess Charge-Backs for commissioned Sales Reps Turn over uncollectible accounts to 3rd party collectionsKeep record of all customer contact in AS400Work directly with customers, Sales Reps and Regional ManagersDistribute monthly aging reports to Sales Reps and Regional Managers

Jacksonville, Florida Area

Maintain student accounts for over 1700 law studentsResponsible for collecting and posting student tuitionProcess and post Credit Card payments dailyRetrieve and Post Federal Funds and Student Loans that come in EFTSet up student payment plansCut student refund /stipend checksCalculate and return Federal Funds, not used, back to NelNetReconcile cash receiptsMake adjustments to GL as needed in Great PlainsReconcile 3 different bank accounts monthlyAssist with month end close and bi-yearly auditsProcess monthly statements / invoices and mailPrint 1098T tax formsPrepare bank deposits and take to bankAssist in transition to new software from Great Plains to Campus VueAttend several Campus Vue training classes and taught Accounting DepartmentWrote new A/R procedures with screen shots for new programAccounts Payable backup

Ponte Vedra Fl

Audit daily paperwork for 9 Direct Line Distributers and 10 Fifth Gear storesEnter account information into Great PlainsMake adjustments in GL as neededPost check and lockbox payments to customers accountsAssist with month end close