Sandra J Smith Email & Phone Number

CN

• Documented the Test Plan for the End to End testing phase of the project
• Coordinated activities and triaged issues between the Document Management and the FAST recordkeeping project teams.
• Developed and implemented procedures for Test Management for Jira test module, developed templates and procedures and trained team members on the tool usage.
• Created, executed and validated E2E test cases for new business and post issue processes.
• Developed and managed the QA Status reports for defect reporting, test execution stats and burn down reports.
• Provided consultation support to the business for User Acceptance Testing and coordinated cycle activities in support of their testing.

Hartford, Connecticut, US

• Lead Business Analyst overseeing the planning, execution and documentation for 21 data driven business events.
• Led business analysis work sessions to elicit, document and secure agreement and business sign off for data requirement documentation.
• Documented the business rules for data transformation of provider demographic data from vendor files to the common messaging module, business analytic rules used to determine the quality of data for automated or manual.
• Researched, resolved and documented procedures for erred transactions and user stories for enhancements and automation opportunities.
• Supported operations team with research and manual data warehouse updates via Salesforce workflow tool.

East Hartford, CT, US

• Documented JAG requirement sessions conducted by the document management vendor to capture requirements for file structure, storage capacity, security requirement’s, etc.

New York, NY, US

• Documented the business requirements, current and future state process flows and participated in grooming sessions to further refine requirements into Agile user stories
• Facilitated work sessions with Product Owners, Operation teams and IT to identify standard operating procedure updates, associated process improvements and system process flows.
• Managed the execution of business acceptance testing encompassing the test strategy, planning, design and execution of test cases to ensure delivery against agreed upon strategy.
• Negotiated with Product Owner(s) to ensure required SME and business resources are available to support the UAT effort.
• Provided subject matter expertise for end-to-end testing with the OmniPlus recordkeeping system.
• Communicated testing status reports to the team and senior management.

• Contributed to the success of the Retirement Services OMNI DC 6.0 to 6.5 upgrade project.
• Executed the user acceptance regression and functional test scripts of OMNI base code and Securian specific code. Gathered and analyzed data in support of test cases.
• Documented, evaluated and traced test results within HP Quality Center tool. Logged, tracked and verified resolution of code defects through testing phases.

New York, NY, US

• Managed and coordinated activities for employees, contractors and the onshore\offshore staff accountable for the analysis, design and execution of quality assurance activities for the New Business, Payment Services.
• Developed and established goals for team members to drive towards consistent practices in test planning and tool usage. Created job aid tools for team members to gain greater efficiency with predictable outcomes.
• Managed project estimates, resource forecasting and monitored actual time entry to estimates in support of department budgets.
• Supported production issues, project development and new product offerings for the retirement services and annuity book of business.
• Collaborated with business partners, technical teams and vendors to document business requirements, technical specifications and testing artifacts for projects, enhancements and production issues.
• Responsible for generating quality center reports, i.e. defect reports, test execution and test plans for walkthroughs, triage meetings and management reporting. Provided ongoing maintenance support for team and.

New York, NY, US

• Supported the New Business\Enrollment Applications and Payment Services (Money-In, Money-Out) applications.
• Participated in requirement review sessions to ensure requirements are testable. Created test strategies, test cases; facilitated walkthroughs of QA artifacts, coordinated triage and defect management, and generated.

New York, NY, US

• Translated business requirements into system specifications, impact analysis and resource estimates for production fixes and projects. Participate in business requirement walkthroughs, facilitate and or participate in.
• Senior Business Systems Analyst for the Unbundled Platform Peripheral Project (Vantage-One 11.5 to wMA) team responsible for managing BSA work assignments, identifying resource needs and supporting the.
• Brainstormed with development team and business community to analyze and document Payment Services “Best of Breed” applications for the Unbundled Platform Consolidation Project.
• Initiated the weekly Peripheral Team/Operational Readiness team meetings to cross communicate status on project activities and collaborate on shared deliverables.

New York, NY, US

Managed Business Systems Analyst supporting the ACES\Vanatage-One application responsible for the solicitation, documention and validation of business requirements into functional system specifications, data and testing requirements for production fixes and project activities. Responsible for the recruiting, hiring, training and evaluation of employee.