Sandra Jere Email and Phone Number

- Provide deposit and withdrawal services (mtn money, Airtel mobile money and Zanaco express services) to customers.- Float management in readiness for customer service delivery.- Balancing float from time to time during the day as well as after close of business day.

- Did daily cash reconciliation- Provided cash deposits/withdraws, sending/receiving services as well as bill payments to customers efficiently- Attended to customer queries and escalated to relevant authorities if unable to resolve.- Offered friendly and efficient services to all customers handled challenging situations with care.- Ensured customers had correct and valid documents e.g NRC, driver's licence or passport.- Performed duties in accordance with all standards/policies and regulatory guidelines to promote safe working environment.- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.- Managed a team of 28 tellers making sure each one haf float( cash/electronic) to provide service to customers at their respective location.

- Set and maintained sales target goals. - Prepared and submitted loan contracts for approval. - Regularly reached out to potential customers.