• Partnered with marketing to handle inbound leads and promote marketing campaigns• Partnered with sales executives to learn products and services in Cybersecurity & Risk and Reliability.• Learned territory sales strategy to improve success and liaison between sales, marketing, and operations teams• Utilized and maintain CRM and become proficient in lead generation tools such as Sales Navigator, Zoom.info, Seamless.ai• Developed and executed personalized outbound sequences across email, LinkedIn, and phone calls to book meetings and create discovery calls for sales team• Prospected current and future clients while planning dinners, happy hours, and other events for lead generation purposes• Managed event operations from preparing venue to invitations and completing final checks day of event to ensure all standards are met• Researched vendors and event spaces ensuring quality and cost are priority

Supported Southeast and Mid-Atlantic region field offices in onboarding IT professionalW-2 employers for a variety of clients.Provide post-offer pre-screening support with regards to utilizing multiple backgroundvendor platforms and systems for drug & medical screening.Accountable for retaining a complete knowledge base of account/client specificcompliance requirements.Ensure accurate and timely entry of candidate data, onboarding process updates, andall other required documentation within the onboarding and compliance processSupport issue resolution with regards to the Onboarding process, including workingclosely with the field office to communicate required activities that need to happen inthe field, and interacting with contractor for the required follow-ups with a goal ofensuring customer satisfaction and timeliness.Provide world class customer support for clients, consultants and field officesMaintain high customer and consultant satisfaction by following all requirements andguidelines set by the client and ensuring a positive and seamless hiring experience forconsultants.

Specializes in Captorra intake software, Prevail Case Management software, & Socialmedia/internet marketingDraft & send correspondence to clients, medical providers, other firms & negotiate lienreductions, scheduling depositions and client appointments, conduct intake processwith prospect clients and leadsCommunicate with medical providers and health subrogation departments for balancesalong with clients on behalf of attorneys and paralegals & prepare PI demands to sendto adjusters,Trained 2 legal receptionists & intake specialists for the firmScanning & filing legal documents into case software system, answering & directinghigh volume calls, sort & distribute mail, closed settled files, maintaining & schedulingconference rooms, retrieving and distributing requested documents & records for thefiles

Familiar with Intuit-Quickbooks programsManaged utmost discretion when handling client and employee information throughQuickbooksCoordinate inventoryCreated and processed invoices for data entryScanned and organized files on PC and cloud devices for entire company,Clerical/Office tasks such as organizing, filing, cleaning, etc

Quick service, Food/Beverage