Sandra Lamar Email & Phone Number

Dallas, Texas

Provides independent compliance and operational risk oversight of Front Line Unit (FLU)/Control Function (CF) performance and any related third party/vendor relationships Demonstrates and applies business acumen to promote a culture of risk management and the identification, escalation and timely mitigation of compliance and operational riskIndependently assesses compliance and operational risk and oversees business adherence to applicable laws, rules and regulationsIdentifies, aggregates, reports and escalates compliance and operational risk, issues and control enhancements for FLU/CF Monitors and tests the effectiveness of the FLU and control function compliance and operational risk controlsIdentifies compliance and operational risk associate training needs, policy and procedure updates and escalates to the FLUDevelops and performs monitoring and independent testing to ensure compliance with relevant laws, rules and regulationsIdentifies systemic emerging compliance, operational and reputational key risks and issues through monitoring and testing, and identifies weaknesses or gaps in controls for remediationChallenges FLU and CF leaders to mitigate and remediate risk, balancing business strategy and appropriate controlsEnsures key risks and issues are escalated and appropriately remediated to mitigate risk and ensures remediation efforts are sustainableApplies knowledge and expertise to influence managers and peers to ensure adherence to applicable laws, rules and regulationsExecutes compliance and operational risk assessments, incorporating review of external loss events, to evaluate and assess inherent risk and control effectiveness Inspects that commitments made regarding actions in response to matters requiring attention and other actions are completedCompletes monthly complaint monitoring routines and identifies any trends and or training concerns, which are escalated to the FLU

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Accounts Receivable/Payable allowing on time Billing for faster receipt of payment in 1/3 of the timeSales calls to Existing and Potential Clients to Sustain Continued and Cultivate Increased BusinessSustained and Generated Relationships which required out of state travel

Escrow - Sales ProfessionalClosing Refinance, Residential, Multi-Family, 1031 Exchanges, Mobile Homes, Purchase and Sale Financial Transactions. Managed multiple Partner and Business Groups relationships. Increase Sale volume using established Sales and Marketing techniques. Sales Calls to Existing and Potential Clients to Produce Purchase and Sale TransactionsAudit, Mark and Clear Title for BorrowersOrganized and Managed Courtesy Signings for BorrowsOversee Creation, Collation, and Delivery of Lender's Contract DocumentsReview and Notarize Contract Documents and Provide Copies to Lender, Purchaser/Borrower and Seller, if applicable, in Preparation for FundingBalance Escrow Account for each File with various Lenders and Disperse Funds to Multiple RecipientsPrepare Legal Document Package and Arrange Delivery for timely Recording with the CountySupervise Correspondence through multiple Shipping/Delivery Services and PhoneRecord Current and Thorough Log of all Files

Sales Professional and Escrow CloserClosing Refinance, Residential, Multi-Family, 1031 Exchanges, Mobile Homes, Purchase and Sale Financial Transactions. Maintained multiple Partner and Business Group relationships. Increase Sale volume using established Sales and Marketing techniques. Sales Calls to Existing and Potential Clients to Produce Purchase and Sale TransactionsAudit, Mark and Clear Title for BorrowersOrganized and Managed Courtesy Signings for BorrowsOversee Creation, Collation, and Delivery of Lender's Contract DocumentsReview and Notarize Contract Documents and Provide Copies to Lender, Purchaser/Borrower and Seller, if applicable, in Preparation for FundingBalance Escrow Account for each File with various Lenders and Disperse Funds to Multiple RecipientsPrepare Legal Document Package and Arrange Delivery for timely Recording with the CountySupervise Correspondence through multiple Shipping/Delivery Services and PhoneRecord Current and Thorough Log of all FilesClosed 35 to 65 Legal Transactions per Month in relation to Demand

Responsible for Opening 6 Escrow Branches located in King and Snohomish Counties. Managed 10 Direct Reports, Hiring and Training of Employees in Practices and Procedures, in compliance with WA State Legal Requirements. Strategic Planning and daily Operations of 10 Branch Offices.Procure and Establish Office Space, Utilities and EquipmentOversee day to day Service Operations, Policies and Procedures of 10 Branch OfficesOpened 6 Escrow Branch Offices 2001 - 2005Recruit, Hire, Train and Review Personnel for 10 Escrow Branch OfficesGenerate New Business through Personal and Professional Contacts and RelationshipsReview and approve all escrow losses and investigate the cause to prevent reoccurrenceAudited Overdrafts Monthly to coordinate with Corporate Financial and New Escrow Officer AuditReviewed Stale Dated Check issues, funds held for all Operations monthlyAudit and Resolve problem files to ensure Legal complianceResolve Customer Service issues Recruit, Hire, Train, provide conflict Resolution, Advise and Support for Branch ManagersDirected, Arranged and Marketed LPO (Licensed Practice Officer) Clock Hour Classes for internal and external Escrow Closers providing speakers, meals and facilitiesTaught Escrow Sales and Marketing techniques to escrow assistantsConducted Infield Sales and Marketing Training and activities with Branch Managers to increase business volumesParticipate, organize and coordinate in planning of department events, conferences, meeting and seminarsPrepare and analyze comprehensive reports and budgets

Responsible for Opening the Burien Escrow Branch and Reorganizing the Seattle Escrow Branch located in King County. Managed 5-10 Direct Reports, Hiring and Training of Employees in Practices and Procedures, in compliance with WA State Legal Requirements. Strategic Planning and daily Operations of the Branch Offices. Closing Refinance, Residential, Multi-Family, 1031 Exchanges, Mobile Homes, Purchase and Sale Financial Transactions. Maintained multiple Partner and Business Group relationships.Procure and Establish Office Space, Utilities and EquipmentOversee day to day Service Operations, Policies and Procedures of 2 Branch OfficesOpened 1 Escrow Branch Office in Burien Reorganized Seattle Branch and increased Sales volume 40% through applied Marketing and Sales strategiesRecruit, Hire, Train and Review Personnel for both Escrow Branch OfficesProviding Escrow services for over 40 Loan Officers for Pacific Mortgage Investments, one of the largest mortgage companies in Bellevue WAClosed 70 - 120 Legal Transactions per Month in relation to DemandSales Calls to Existing and Potential Clients to Produce Purchase and Sale TransactionsAudit, Mark and Clear Title for BorrowersOrganized and Managed Courtesy Signings for BorrowsOversee Creation, Collation, and Delivery of Lender's Contract DocumentsReview and Notarize Contract Documents and Provide Copies to Lender, Purchaser/Borrower and Seller, if applicable, in Preparation for FundingOversee day to day Service Operations, Policies and Procedures for all branch employeesPrepare Legal Document Package and Arrange Delivery for timely Recording with the CountySupervise Correspondence through multiple Shipping/Delivery Services and PhoneRecord Current and Thorough Log of all FilesTracking and helping drive completion of key deliverables and following up on outstanding items

Education record

Education record

Education record