In my role as Client Services Manager on the Employee Health & Benefits team at MMA, my goal is to drive our agency to achieve higher levels of excellence. I do this by motivating the brightest group of insurance rock stars in the business to be innovative thinkers and always work towards crushing our team and agency goals while maintaining and delivering a best-in-class service platform. I work with the management team to set goals related to sales and growth strategy, service platform execution, innovations and services, as well as continual process improvement. I energetically spearhead and support various annual projects and initiatives set forward to improve the agency’s operations and/or service platforms. But, most importantly, I ensure we work as a team to dominate our competition with the client service experience we provide and the solutions we bring to the table - this way our clients can focus on growing their businesses and leave the insurance to the rock stars!

As a Senior Account Manager & Supervisor on the Employee Health & Benefits team at Assurance/MMA I continued to strive to add value to the agency as a whole and the services provided to our clients. I did this by motivating a bright group of insurance rock stars to achieve team and agency goals while maintaining and delivering a best in class service platform. I worked with other managers to ensure the service team found new ways to bring measurable value to our clients through minimizing their risk and maximizing their health. Most importantly, I ensured we worked as a team to dominate our competition with the client service experience we provide and the solutions we bring to the table - this way our clients can focus on growing their businesses and leave the insurance to the rock stars!

In my role as an Account Manager & Supervisor on the Employee Benefits team at Assurance, I added value to the agency and the services provided to it's clients. I focused on motivating a bright group of insurance rock stars to achieve team and agency goals while maintaining and delivering a best in class service platform. I also worked with other managers to ensure the service team found new ways to bring measurable value to our clients through minimizing their risk and maximizing their health.

Working as one of the Account Managers on the Employee Benefits Team, I enjoyed adding value to the agency and the services provided to its clients. I am experienced with both fully funded and self-funded insurance plans and primarily focused on group clients with a need for bilingual communication. My goal was always to help employees understand their benefits and feel comfortable asking questions that help them better use their insurance plans.Specialties: All lines of employee benefits, which include but are not limited to health, dental, life, disability, vision insurance, as well as flexible spending accounts and health reimbursment arrangements.