I am passionate about good service and finding ways to exceed expectations. My career in IT has covered many roles and types of businesses but common throughout my working & personal life has been my positive approach and willingness to take on a new challenge - be that working for a new client, taking on new roles in a new business sector or teaching aerobics to a class of 120 as a newly qualified fitness instructor many years ago. Whether in technical or business focussed roles my interest in people, how groups interact and what motivates people is always a priority. The impact of presentation, style, design and colour on perception of people, processes and individual performance is also a personal interest. As an advocate of lifelong-learning I try to apply things I learn in my personal life to work and vice versa. In recent years a personal challenge has been learning how to communicate with and support people with dementia, that too has provided valuable lessons to be applied elsewhere particularly around understanding the person & what impact the language you use has on them.
Listed skills include Change Management, Crm, Business Analysis, Project Management, and 45 others.