Sandra Marcus Email & Phone Number

Calgary, Alberta, Canada

- Define the product strategy and roadmap- Leading the product development team - Drive customer development to ensure customer voice and feedback are reflected in feature planning, roadmap and design- Drive the product and business-planning process across cross-functional teams- Assess current competitor offerings, seeking opportunities for.

Calgary, Canada Area

truMobile Product: iOS, Android and web application- Provided vision and direction to the development team and stakeholders throughout the product life and created and maintained the requirements backlog.- Ensured that the team always has scope ready before the sprint starts for each component (iOS, Backend, Android, Web)- Planned and prioritized product.

Calgary, Canada Area

- Analyzed the solution for new features and enhancements and scoped and documented their requirements.- Created detailed requirements and design documents with new features for the team.- Gathered, analyzed and evaluated information from multiple sources, reconciled conflicts and planned future steps accordingly.- Helped manage client relationships after.

Calgary, Alberta

- Received client calls and was responsible for handling clients' policies.- Assisted clients in setting the needed endorsements and changes to their existing policies.- Created new policies for existing clients with the best rates after shopping around for them.- Connected with the insurers' Claims teams to assist the customers in the event of a claim.

Calgary, Canada Area

- Answered phone calls, screened and directed calls, took and relaid messages, and provided information to callers- Greeted persons entering the organization- Dealt with queries from the public and customers- Prepared Claims letters.- Received and sorted mail and deliveries.

Egypt

- Trained the staff and teachers on soft skills (communication, negotiation skills, Leadership….) - Coordinated, developed and delivered training sessions.- Prepared Training material and handouts for all training sessions.- Trained new teachers and staff members on various teaching techniques and how to prepare more engaging and interactive educational.

Egypt

- Monitored and ensured project compliance with the CMMI levels processes. - Documented new processes or changes in a defined process and verified that it is compliant with our process model.- Conducted Internal audits across the organization and accordingly assessed the needed training for every team and trained them accordingly.- Contributed to the.

Egypt

- Met client’s requisition forms and available vacancies with suitable candidates.- Screened resumes and picked the potential candidates for the available vacancies.- Interviewed potential candidates and assessed them based on the compatibility of their skills and competencies versus the available vacancies requirements.

'Bsc. Degree In Engineering Accredited By Iqas, Bioengineering And Biomedical Engineering

General High School Certificate, Sciences