Job Description:Coordination of the different Partners involved in the integration (Opera & Avalón with Sap4Hana)Control the integration of the PMS in the Back Office, verifying and solving possible discrepancies, identifying incidents and proposing corrective measures.Implementation and compliance with procedures.Implementation, development and control of KPIs.Control and monitoring of cashier movements.

Hotel de 4 estrellas, 84 habitaciones y diversidad de salones, ubicado en la zona Fórum de Barcelona. Hotel con un componente MICE y Corporativo muy marcado en meses de congreso y con un componente leisure muy fuerte en meses estivales por su proximidad al mar.Mis principales competencias son:• Supervisión-creación de procedimientos para el buen funcionamento del Front office.• Control diario en la gestión del Pricing- Yield management• Revisión diaria de la facturación, caja, gestión del crédito de clientes y gestión de impagos.• Coordinación del front office- resto de departamentos (eventos, restauración, comercial, pisos, mantenimiento...)• Coordinación con dirección para reporting.• Revisión de la competencia y oportunidades del mercado• Cotizaciones de salones, grupos y eventos si fuera requerido.• Control del pricing y booking diarios en canal propio y resto de e.commerce• Revisión diaria VIP's y seguimiento comentarios en canales Online para un mejor posicionamiento del producto.

4 starred hotel, with 84 rooms inventory and different conference rooms located in the Forum area of ​​Barcelona, tecnological and bussiness area surrounded by the sea. Hotel with MICE and Corporate segments stronghtly focused on spring and auttum months, and very strong leisure segment in summer months because of its proximity to the sea.My main skills are:• Monitoring-creation procedures for the proper functioning of the Front office.• Daily control - Yield management Pricing.• Daily review of billing, cash, credit management and customer management defaults.• Coordination front office- other departments (F&B, HouseKeeping, Maintenance...)• Coordination with Management for reporting.• Review of competence and market opportunities• Quotes rooms, groups and events if required.• Control of booking in own channel and other e.Commerce• Guest Control (VIP, On Line Channel comments- suggestions...)

Hotel Boutique with 48 rooms inventory, located in the downtown area of Barcelona.My main skills are:• Monitoring-creation procedures for the proper functioning of the Front office.• Daily control - Yield management Pricing.• Daily review of billing, cash, credit management and customer management defaults.• Coordination front office- other departments (F&B, HouseKeeping, Maintenance...)• Coordination with Management for reporting.• Review of competence and market opportunities• Quotes rooms, groups and events if required.• Control of booking in own channel and other e.Commerce• Guest Control (VIP, On Line Channel comments- suggestions...)

4 stared hotel, 150 rooms inventory. Hotel with strategic location in front of the TV3 studios, a business center, close to the facilities of FC Barcelona and Barcelona's Polo Club. It has a renowned restaurant Alambí and very good reputation in the city.I was supporting to the front desk manager with::• Monitoring-creation procedures for the proper functioning of the Front office.• Daily control - Yield management Pricing.• Daily review of billing, cash, credit management and customer management defaults.• Coordination front office- other departments (F&B, HouseKeeping, Maintenance...)• Coordination with Management for reporting.• Review of competence and market opportunities• Quotes rooms, groups and events if required.• Control of booking in own channel and other e.Commerce• Guest Control (VIP, On Line Channel comments- suggestions...)