Sandra Maxwell-Jones Email & Phone Number

Gilbert, Pa, Us

Fort Washington, Pa

Fort Washington, Pennsylvania

Fort Washington, Pa

Lebanon, Nj

• Worked with New York life Customers across all business areas within the enterprise to assist in planning projects (e.g., setting goals, estimating effort, projecting schedule, etc.), to analyze, organize, and prioritize reporting requirements. • Interviewed customers and created reporting requirements for junior or offshore developers.• Modeled data necessary to meet reporting requirements, such as Data Marts.• Created training materials and conducted training on reporting solutions.• Created documentation to establish requirements traceability and help the user community to fully understand the data in the Data Warehouse and leverage Business Intelligence tools to Develop Reports, Dashboards and Universes.• SME for Crystal Reports and SAP Business Objects.• Developed scheduled enterprise reports, ad-hoc customer extracts and data visualizations at customer request.• Reviewed and assessed new BI Tools such as Qlikview and Tableau to recommend to New York Life customers.• Developed Business Object Universes as a semantic layer on the data to facilitate an easy report development environment for New York Life customers in different business areas.• Provided performance tuning recommendations and best practices to ensure a positive user experience, within constraints that met NYL's infrastructure standards with focus on efficiency and cost reduction. • Performed high-level problem troubleshooting and addressed system issues, provided on call 24/7 Production support.• Administered Business Objects and Spotfire Platforms. Provided security, provisioning of User Id's, groups and folders, maintenance of folders, publishing and scheduling reports and migrations of objects between environments.• Provided appropriate level of support for operation fail-over, disaster recovery and business resumption tests/exercises as well as infrastructure component upgrades.

Lebanon, Nj

• Worked with New York Life Customers to develop requirements to integrate new business data into the Corporate Data Warehouse.• Wrote Design requirements and worked with the developers and DBAs to implement the customers’ requirements.• Developed extracts and reports from the Corporate Data Warehouse to meet ad-hoc requests to answer management business questions and provide reports for customers.

Tarrytown, Ny

Project Development of Immuno Analyzer Software - Ongoing development of software for the Immuno Analyzer, for new releases, specifically the development of functionality to run Infectious Disease tests, such as HIV.• Worked closely with the Requirement Analysts to develop requirement documents and take them to the next stages of architectural and detailed design, before being given to the developers.• Designed and planned integration and system testing and worked closely with the Validations group to prove the software design, before being released to customers for beta testing.• Part of the First Look team that worked closely with the beta site customers to identify and resolve as quickly as possible any issues that they might have.• Support liaison contact within Bayer Diagnostics, for internal customers.

Oberlin, Oh

Project Technology Transfer of Immuno Analyzer Software - Technology transfer project consisting of developing, planning, scheduling and implementing the software transfer of a $50,000,000 complex Immuno Analyzer, in a one-year time frame.• Understood and documented the Database design in Erwin from an existing Cadre Database design.• Produced Process diagrams, Development views and Interaction diagrams of all aspects of the system, using Unified Modeling Language (UML).• Developed a complex business plan for the technology transfer, designed and put in place methods to implement and track the progress of the plan.• Understood the business aspects of the system and provided technical assistance to Requirements Analysts who worked on the next software release• Provided on-going customer support on a day to day basis of existing customers out in the field, and development of the next software release