Sandra Mcfarlin Email and Phone Number

Performs accounting functions including billing, collections, customer service, and cash applications, documents patient account activity, responds to customer billing inquiries, posts payments, implements billing guideline changes and identifies trends at a payer specific level, applies federal and state guidelines to collection efforts, interprets and follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance, performs other duties as assigned.

Responsibilities: Cerner Software (charge entry reporting), Sorian (scheduling), SSI edits, Craneware – Effectively utilize Cerner for billing charge entries with the ability to edit and resolve suspended charges. Navigate Sorian scheduling matching appointments/encounters with appointment dates. Navigate Craneware utilizing the CCI Multicode Checker to compare CPT/HCPCS Codes for compatibility.Organizational skills – Perform daily specific office operational gathering, organizing and processing of schedule charge billing with the ability to troubleshooting issues pertaining to charge billing. Written & verbal communication skills - Provide inquiry feedback to questions regarding charge billing. Serve as a resource for departmental practices. Acts as the Liaison within designated department. Time management skills - Utilize time management skills effectively to calculate, input charges in a timely manner. Critical Thinking skills - Confer with Directors, outside location Managers and other team members to analyze billing procedures and identify issues with problem solving skills. Prepare and enhance the processes associated within the charge billing department. Assist with facilitation of process improvement initiatives to reduce billing time. Create and perform processing procedures both written and orally to other departments. Review daily revenue reports for accuracy. Work independently to complete assigned tasks – Ability to complete assigned job responsibilities independently in a timely manner. Assist with coordination which includes but is not limited to general oversight of all office activities. Serves as liaison by following up between billing and offsite locations to correct charges, identify and problem solve for timely billing. Interact with clinical personnel on services and procedure clarification other official references to ensure accurate billing.Assist with training of department team members through established office procedures.

Balance monthly banking statements, compile varies reports for Foundation Board approval. Grant writing and application process. Instrumental in obtaining approval for Accreditation.

Research and process audit requests. Compile spreadsheets, Administrative Judge Hearing submissions, scheduling. Increased requests for Administrative hearings significantly, streamlined Excel spreadsheets, complied and presented job descriptions.Responsible for 60% of processing requests. Consistently meet deadlines to insure audit requests are in the mail to Medicare on time. Compile medical packages to present to Administrative Law Judge for challenging claims.