Sandra Mcgurk Email & Phone Number

Auckland, Nz

New Zealand

Auckland, New Zealand

• Contributed to the ongoing improvement of project management processes, tools, and templates.• Shared gaps identified with project managers assisting with project delivery and reducing potential cost creep.• Conducted quality reviews with Project Manager Lead to identify and address any deficiencies within projects and ensure that the project VDO process is followed correctly creating consistency throughout various projects.• Assisted the business with coordination of project change management initiatives such as Business Impact Assessments & Technical Impact Assessments.• Regularly engaged with various stakeholders throughout the business with regards to their ongoing project developments.• Provided support to the Head of Project Delivery & Project Manager Lead with any coordination of workshops, functions, meetings, including RAID logs and minutes (Project Steering Committees, Project Leadership, Project Manager, TIA Readiness and Delivery Leadership).• Coordinated project reporting processed for the business weekly.• Managed all technology resourcing through Harvest tickets logged, and ensured accurate financial reports are processed weekly for TLT, and monthly for finance department.• Supported human resources initiatives by assisting the leadership team with recruitment, onboarding, offboarding and contract renewals.

New Zealand

• Improved team productivity with regular progress updates, fostering a collaborative work environment to assist with clients, customers, and various vendors.• Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.• Used job-related software accurately to ensure the smooth running of projects and installations.• Processed purchase orders, debtor, and creditor invoices for installation work.• Assisted resource scheduler with prioritizing work and obtained necessary Council approvals.• Ensured the appropriate equipment is available to carry out the prescribed installation work.• Responsible for capturing and coordinating all jobs in the North & West Auckland Region, ensuring that installation teams have required approvals, and documentation.• Full understanding of company's health and safety policies and procedures; ensuring appropriate personal training/competence are up to date to carry out the prescribed tasks.

Auckland, New Zealand

• Organized workflow effectively to ensure timely project completion without compromising quality.• Computerized office activities, maintained project database, and tracked site records throughout project delivery.• Processed all client letters, notifications, client contracts, contractor contracts, supplier quotes and purchase orders.• Created database for all warranties for multiple projects to be uploaded onto GTEE to enhance customer experience (no system in place prior to employment).• Processed all Code Compliance Certification (CCC) applications with Council, for 25 projects in line with building legislation and completed RFI's received from Council.• Ensured all building site-specific plans, Hazardco, and inspection documentation were correct and on-site prior to project commencing.• Streamlined office operations by implementing efficient administrative systems and procedures around Latitude Home branded signage, handover gifts, office supplies and stationery.• Coordinated client colour and kitchen consultations, as per project specifications optimizing customer experience by delivering superior service.• Managed all client product and building cost variations, quotes and payments accurately.• Accurately loaded site-specific information onto RAVE system, to enable smooth running of project delivery between management, contractors, and suppliers.• Processed 10-year Master Builder Guarantee's and building insurance for clients (no system in place prior to employment).• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.

Auckland, New Zealand

• Prepared all AGM, EGM and Committee meeting documentation, reports, and annual budgets for 36 body corporates.• Collected and maintained database of all approvals and BC information.• Obtained committee approvals, processed invoices, pre-contract disclosure statements, breach notices and dealt with various customer queries.• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy and body corporate legislation.

Johannesburg Area, South Africa

• Worked closely with the marketing & comms team on marketing projects and internal business comms, improving business reports, newsletters, presentations, and memos.• Managed internal weekly comms channel “Engage and Connect” distributed to 1700 Life Healthcare employees (example can be supplied).• Assisted in managing Life Magazine publication.• Organized COO & MD staff comms sessions held bi-annually. Coordinated executive events, gala dinners, large staff yr end functions and worked on projects.• Coordinated all aspects of Specialist Clinical Review workshops for the Clinical Directorate.• Arranged Interim and Year-End Financial Results for JSE webcast.• Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication.• Assisted multiple executives and management teams with ad-hoc secretarial duties, whilst maintaining high standards of reporting, confidentiality, and professionalism.

Short Course, Brand And Marketing Management

Higher Certificate - Management, Business Administration, Management And Operations

Management & Leadership - Passed Human Resource Management - Passed Marketing Management - Passed with Distinction Introduction.

1St Year Of Degree, Business/Commerce, General, 1St Year

Subjects: Language & Learning Skills - Passed with Distinction Introduction to the Economic & Management Environment 1a - Passed.

Education record