Sandra Montgomery Email and Phone Number
Sandra Montgomery work email
- Valid
Sandra Montgomery personal email
I am a commercially astute customer service leader who has managed teams of up to 50 staff and recently delivered sales revenues 142% above target through a focus on teamwork and service standards.I have built, retained and developed exceptionally high performing teams. I am proud of my inclusive leadership style that has motivated, empowered and driven these teams to deliver above target profitable business development and implementing procedures to encourage client retention. I am highly strategic with extensive experience defining and implementing robust account management strategies while embedding staff and processes in preparation for sales.I harness influence across the team to enable engagement with other senior-level internal and external stakeholders and decision-makers to secure buy-in to recommendations on processes, systems, and operational change, culminating in profitable growth and cost reduction. My Core Competencies Include• Staff Leadership & Development• Interpersonal Communication• Sales Cycle Management• Stakeholder Management• Strategic Thinking• Operational ExecutionMy Key Career Achievements To Date Include:• I exceeded challenging monthly quota objectives by over 142% through outbound sales • I have onboarded 50+ new accounts• I facilitated website design and execution as senior member of the e-commerce steering committee• I delivered £300k saving having led a project to close ineffective regional customer service offices.• I successfully grew an inbound/outbound telesales campaign from 4,500 to 10,000. Throughout my 10+ years as a senior customer service leader I have been entrusted with ensuring the most impeccable level of service businesses can provide on all communication channels to support company growth. I am passionate about training motivated customer service representatives and partnering with employees to develop customised career advancement plans. I specialise in merging newly acquired company customer service operations with no impact to the end customer.
Trakm8
View- Website:
- trakm8.com
- Employees:
- 124
-
Key Account And Innovation DirectorTrakm8 Aug 2019 - PresentBirmingham, England, United Kingdom -
Customer Services DirectorTrakm8 Mar 2017 - Aug 2019Birmingham, United Kingdom -
Group Customer Service ManagerUniphar Group Mar 2011 - Dec 2016Citywest Business Park -
Rtm System Analyst (Consultant)Glanbia Oct 2010 - Mar 2011Citywest Business Park, Co Dublin -
Telesales Operations SupervisorGlanbia Apr 2004 - May 2010 -
Sales Representative & Temp Office ManagerGlanbia Oct 2002 - Apr 2004 -
Cashier & Customer ServiceIrish Nationwide Building Society 2001 - 2002
Sandra Montgomery Education Details
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Diploma -
Diploma
Frequently Asked Questions about Sandra Montgomery
What company does Sandra Montgomery work for?
Sandra Montgomery works for Trakm8
What is Sandra Montgomery's role at the current company?
Sandra Montgomery's current role is Delivering Exceptional Sales Revenue Through Team Work, Innovative Products & Impeccable Customer Care.
What is Sandra Montgomery's email address?
Sandra Montgomery's email address is sm****@****km8.com
What schools did Sandra Montgomery attend?
Sandra Montgomery attended Dublin Business School, Dublin Business School, Dublin Business School.
Who are Sandra Montgomery's colleagues?
Sandra Montgomery's colleagues are Paul Lynch, Alan J., Eddie Fisher, Paul Jewell, Ossian Guerrero Green, Karen Cunnington, Martin Spencer.
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