Sandra Morones Email and Phone Number

• Managed and serviced 30 portfolios valued at $7 billion• Maintained strict compliance with the Pooling Servicing Agreement loan documentation, policies and procedures for assigned portfolios• Monitored and reported exposure risk analysis for various types of loan within specific markets and industry trends• Performed triage function for data gathering and assessment of weaknesses and mitigates of potential problem assets prior to a transfer to Special Servicing• Coordinated communication and information flow with third party Servicers and Special Servicing to accurately assess loan performance• Reconciled monthly reports uploaded into our database• Tracked and reported non-performing and delinquent loans• Reported on a macro-transaction, fund level, and/or specific contract assignments• Responsible for in-house SharePoint loan maintenance and reconciliation of trouble loans• Tracked and reported workflow between Investor Reporting, Surveillance and Special Servicer • Assisted in various projects for Senior Management, Investors and Third party investors

• Collected and reconciled assigned CMBS portfolios (value varied from month-to-month)• Performed Surveillance for assigned portfolios comprised of over 800 loans• Risk rated monthly Watch list loans in accordance to the CMBS policies and procedures• Maintained strict compliance and followed internal controls to ensure integrity of the Pooling Servicing Agreement• Assisted in preparing the Asset Summary Reports for the Specially Serviced loans• Coordinated with the IT group by researching system problems and streamlined the process• Gathered and reported market data from REIS (Real Estate Information Services) for assigned loans• Prepared and Analyzed OSARs (Operating Statement Analysis Reports) for all types of loans• Mentored and trained junior Surveillance Analysts in all aspects of the job• Provided timely and efficient customer service

• Financial Analysis and submission of quarterly and annual assessments for 300+ loans, including portfolio loans, Freddie Mac, Fannie Mae, securitized loans, and 3rd party servicing loans • Trained and provided ongoing oversight for all new analysts in preparing and reporting operating statements for all types of loans (commercial, multifamily, lodging, industrial)• Trained analysts in reporting rent roll analysis for all types of loans • Developed and maintained working relationships with Managers, Customer Service personnel, as well as Portfolio Analysts colleagues • Responsible for status reporting and ensuring quality and timely implementation of projects as needed by management• Tracked and reported financials and rent rolls, proof of insurance policies and loan documents• Participated in testing and implementing the new CMBS module