Sandra Oliveira Email and Phone Number

Perform and supervise preparation for group catering and events including completion of Banquet Event Orders, meeting room set up specifications, food and beverage, audio visual, program details, attrition, deposits, billing details and collection of payments. Respond to guest requests, concerns and problems to ensure guest satisfactionSupervise the convention services staff and ensure new associates are equipped with the necessary knowledge and skills to achieve job expectations. Evaluate the staff’s job performance and coach and counsel as necessary.

Maximized corporate group sales. Set expectations and push through these expectations with determination and drive to make company guestroom & catering revenues grow as much as possible. Monitor sales goals, and meeting with other company managers/directors to ensure that business objectives are executed properly and the demands are being met.

Responsible for generating food, beverage, and guest room sales within designated market segments

Eyelash Extensions & Makeup Artistry

Maintain various tracking and filing systemsGenerate reports and rooming lists from Delphi & Opera SystemsCreate Purchase Orders, Expense Reports and Accruals for Managers & Directors with Buy EfficientCreate Group Resumes and BEO’s (Banquet Event Orders)Set up amenity requests in GO ConciergeCreate diagrams and floor plans with Social TablesPrepare & set up Pre event meetingsInteract with guests, clients and associates to ensure optimal guest service and to achieve department goalsAssist in site visits to show event spaces

- Assisted the Corporate Event Sales Consultant and Event Planner with various social & corporate events- Created, designed and modified floor plans with Meeting Matrix Program - Booked and attended appointments with Corporate Event Sales Consultant with event guests ranging from 25-1000 - Modified BEO-Banquet Event Order details and made changes as needed with Caterease Program- Attended weekly BEO meetings to go over all events during the week in meticulous detail with all department managers- Added social media platforms to market Corporate Event Sales Consultant and Event Planner- Assisted Creative Director in creative projects such as invites and menu cards for weddings, bridal shows and fundraisers

- Train and educate chemotherapy patient’s makeup and skincare techniques with products donated by the cosmetic industry- Attend various Hospitals and Cancer Centers to teach patients and coordinate event set up to break down- Build & create patient and staff relationships

Coordinate event décor and marketing materials for various fundraiser events and multi task during eventsPlan new innovate fundraising events to attract a larger scale of guestsUse various social media platforms to constantly advertise and market upcoming fundraising events

 Train and educate the Store Management and selling associates to maximize sales Responsible for presenting the garments throughout the store according to the H&M guidelines in order to maximize sales including dressing mannequins and creating new store windows Travelled with company opening and updating stores as needed and requested Trained in Stockholm, Sweden for four weeks

 Train and educate the Store Management and selling associates to maximize sales in all departments Responsible for presenting all departments throughout the store according to the guidelines in order to maximize sales including dressing mannequins and creating new store windows