Sandra Olson Email & Phone Number

Germany

Stuttgart, Germany

Manage a specific project or projects assigned by the Government to include project requirements, scope, budget, schedule and performance. Monitor, adjust and report on project performance, budget and schedule. Provide interim progress reviews to the Government on an as-needed basis. Assists with proposing, implementing and enforcing policies, standards.

Stuttgart Area, Germany

Identify and report to SOCAFRICA J6 Director areas which benefit from process improvement initiatives. Provide recommendations and initiate data-centric processes as directed. Recommend and implement ITIL-based best practices into overarching SOCAFRICA J6 day-to-day activities. Collaborate with USSOCOM to ensure SOCAFRICA J6 remains in compliance with.

Stuttgart Area, Germany

Provide subject matter expertise in IT Service operations to SOCAFRICA J6 team utilizing ITIL best practices to enable service support during and after SOCOM migration. Collaborate with SOCOM Enterprise personnel to establish SOCAFRICAs foundation data and developed operational structure into the Remedy ticketing system. Develop processes, guidelines.

Stuttgart Area, Germany

Ensure network connectivity is operational for three international coalition networks. Communicate and collaborate with high-visibility stakeholders to include military headquarters and command centers for fifteen countries as well as multiple world-wide US Commands. Administer coalition-specific software and processes to ensure circuit connectivity and.

Stuttgart Area, Germany

Collaborates with internal and external stakeholders to prepare for the EU LCR FY12 project. Identify stakeholders and provide clear goals to gain support for the project plan. Coordinate with all stakeholders and execute the replacement of approximately 1,100 workstations in the EUCOM theatre.Provides reports and in-depth incident ticket analysis to.

Yokosuka, Japan

Utilized the Information Technology Infrastructure Library (ITIL) best practices to define the standard operational management to improve day-to-day operations. Design and enforce request handling and escalation policies and procedures and outage reporting procedures. Strategized to maintain a high-performing Tier I environment while working within.

Yokosuka, Japan

Led efforts to network six stand-alone computers for video editing. Initiated and completed external hard drive upgrades to accomplish efficient assignment completion. Monitored and maintained hard drive space on networked edit bays to ensure available space for mission accomplishment.Monitored and controlled staff folders to ensure data storage was not.