Consultant providing medical case management services to injured workers in partnership with other Case Management Providers on a per diem/ contractual basis.

Provide Consultation and Medical Case Management services to injured Federal Workers through the Office of Workers Compensation Programs /US Dept of Labor.

Teach nursing courses using various methodologies;collaborate with faculty and university administration implementation of nursing courses and scholarly efforts of undergraduate nursing students.

Annually May 2009-September 2009 and May 2011-July 2011; Performed annual file reviews ( 2008, 2009, and 2011) to measure quality care within various parameters for Delmarva Foundation in the Healthy Start Program. Reviews are performed on randomly selected files of various medical providers to compile quality measurement statistics which are analyzed by Delmarva and presented in report format annually.

Coordinate care for persons who have incurred injuries/illnesses while working and assist them to achieve maximum medical improvement and return to work.

Field Case Manager/ Team Lead for MD Case Managers and anyone who handled a MD case throughout the US.  Provided supervision for case direction as the Maryland Team Lead through staffing with individual field case managers within MD and elsewhere in the United States (anyone handling Maryland Workers’ Compensation cases), provided field orientation activities, reviewed caseloads for Quality content and URAC compliance, reviewed late reports to insure timeliness, provided feedback to the District Manager for employee assessment program, and acted as area supervisor. Perform periodic review for quality assurance compliance purposes and interacted with various personnel for correction. Interact with various accounts regarding customer service, marketing and case reviews and audits. Assisted the Marketing manager with local marketing activities and with building the market share in the Maryland area. Provide field and telephonic case management services to ill and injured workers for various insurers. Interacted with injured workers, attorneys, claims representatives, employers, physicians, and others in the rehabilitation team to affect a safe, early return to work for the injured worker. Interact with various hospital based case managers, social workers etc to assure safe, timely discharge to appropriate setting. Negotiated light/modified duty, and accommodations with the employer for injured workers in order to provide a timely return to the work environment. Recipient of the CIGNA Champion Award for achievement in delivering on CIGNA’s Strategic Imperatives. Provided ongoing case management for various illnesses and injuries both industrially related and non work related and have experience working with FELA for Railroad/ transportation workers.

Coordinate care for persons who have incurred injuries/illnesses while working and assist them to achieve maximum medical improvement and return to work.

Graduate Student/Academic Program Coordinator

Coordinate care for persons who have incurred injuries/illnesses while working and assist them to achieve maximum medical improvement and return to work.

Coordinate care for persons who have incurred injuries/illnesses while working and assist them to achieve maximum medical improvement and return to work.