Sandra Paschall Email & Phone Number

Mchenry, Il, Us

Mchenry, Il, Us

Greater Chicago Area

Downers Grove, Il

Supervised and trained growing import department. Standardized procedures for account management. Handled new accounts to determine requirements of each account and then provided detailed instructions to staff to handle on day to day basis. Assisted in product training to new accounts, walking them through how to utilize our system. Provided quotes to partners for DDU, DDP shipments. Developed procedures for LCL consolidation containers coming into the Chicago area. Worked closely with… Show more Supervised and trained growing import department. Standardized procedures for account management. Handled new accounts to determine requirements of each account and then provided detailed instructions to staff to handle on day to day basis. Assisted in product training to new accounts, walking them through how to utilize our system. Provided quotes to partners for DDU, DDP shipments. Developed procedures for LCL consolidation containers coming into the Chicago area. Worked closely with sales to ensure staff was providing customers with the service needed to secure our long term relationship with the account. Worked early mornings, evenings and weekends when required to ensure the success of the company. Show less

Elk Grove Village, Il

Supervised team of entry writers for Chicago accounts. Managed new customers and development of standard operating procedures, negotiated truck rates, business development, performance reports, assisting with collections, motivation and development of staff through in house training, weekly file audits to ensure compliance.

Franklin Park, Il

Worked as part of an import team as an entry writer. Worked with 1st time importers, importers of machinery, importers of pharmaceutical products, importers of medical devices and developed their profiles with all necessary requirements for their entries. Worked with both air and ocean shipments. Provided exceptional customer service to my accounts.

Lombard, Il

Management of import operations team of 10. Provided training and development of team. Provided annual reviews, maintained customer profiles, vessel audits, hazardous compliance, data integrity, new lane development and procedures were established. Provided constant business process improvement through Total Quality tools and training.

Westmont, Il

Operated in a multi-functional team to provide exceptional customer service to our import customers. Researched needs of customers and developed and implemented reporting procedures to enhance our level of customer service provided. Scheduled and maintained JIT deliveries of import containers. Worked on multiple teams to improve processes and reduce costs of daily operations.

General

High School Diploma