Sandra Paul Email & Phone Number

Kolkata, WB, IN

• Team Size - 2
• Spearheading the recruitment process for Aston University at UCOL Ltd., leading a high-performing team, and overseeing all aspects of student recruiting, business strategy, brand establishment, market expansion and.
• Currently overseeing and managing the 4th successful intake
• Representing the University project in recruitment and outreach events for prospective students, their parents and counselors such as overseas educational fairs, agent office visits, spot evaluations, etc. to increase.
• Responsible for client and partner onboarding, training and managing existing agents to increase capacity, mitigate business critical risk stemming from single sources and manage university engagement across India.
• Conducting regular product training for agents.

• Responsible for supporting the recruitment process for Aston University at UCOL Ltd. as the dedicated Relationship Manager.Part of 4 successful intakes and assisted in implementing growth and service enhancement plans.
• Worked with the University Relationship Manager to match client expectations to facilitate a significant expansion of the recruitment capacity.
• Managing student recruitment for Higher Education in the UK through a B2B model.
• Representing the University project in recruitment and outreach events for prospective students, their parents and counselors such as Overseas Educational fairs, spot evaluations, etc. to increase student attraction.
• Creating awareness for the University project in the Indian market in terms of Business Development, Marketing and Business Relationship Management.
• Responsible for client and partner onboarding, training and managing existing agents to increase capacity, mitigate business critical risk stemming from single sources and manage university engagement across India.

• Managed day-to-day business operations and data as part of a new team that achieved 150% of the recruitment target.
• Responsible for formulating strategies, prioritising projects, quality assurance, training and managing the team to ensure high performance.
• Co-directed customer service and operations support.
• Improved QA scores from 20% to 90% through data analytics and profiling.