Sandra Paul Email & Phone Number

Kolkata, Wb, In

Team Size - 2• Spearheading the recruitment process for Aston University at UCOL Ltd., leading a high-performing team, and overseeing all aspects of student recruiting, business strategy, brand establishment, market expansion and business relationship management.• Currently overseeing and managing the 4th successful intake• Representing the University project in recruitment and outreach events for prospective students, their parents and counselors such as overseas educational fairs, agent office visits, spot evaluations, etc. to increase student attraction and conversion in India• Responsible for client and partner onboarding, training and managing existing agents to increase capacity, mitigate business critical risk stemming from single sources and manage university engagement across India.• Conducting regular product training for agents.• Overseeing and supervising necessary compliance checks on applicants to ensure eligibility.• Responsible for improving the quality of student recruitment through compliance and continuous quality assurance (through regular quality checks, verification and interviews).• Liaising with the International and Indian Office towards ensuring smooth transition of students from application to enrolment.• Providing post-offer support to students for interviews, CAS and further processes.• Research and explore potential avenues to increase product visibility for the University project at UCOL.

Responsible for supporting the recruitment process for Aston University at UCOL Ltd. as the dedicated Relationship Manager.Part of 4 successful intakes and assisted in implementing growth and service enhancement plans, keeping in mind both University and Company expectations, standards and guidelines.• Worked with the University Relationship Manager to match client expectations to facilitate a significant expansion of the recruitment capacity.• Managing student recruitment for Higher Education in the UK through a B2B model.• Representing the University project in recruitment and outreach events for prospective students, their parents and counselors such as Overseas Educational fairs, spot evaluations, etc. to increase student attraction and conversion in India. • Creating awareness for the University project in the Indian market in terms of Business Development, Marketing and Business Relationship Management.• Responsible for client and partner onboarding, training and managing existing agents to increase capacity, mitigate business critical risk stemming from single sources and manage university engagement across India. • Screening and assessment of applications through data analytics and profiling, data validation and carrying out necessary compliance checks on applicants to ensure eligibility.• Responsible for improving the quality of student recruitment through Compliance and continuous Quality Assurance (through regular quality checks, verification and interviews).• Liaising with the International and Indian Office towards ensuring smooth transition of students from application to enrolment.• Providing post-offer support to students for interviews, CAS and further processes.

• Managed day-to-day business operations and data as part of a new team that achieved 150% of the recruitment target.• Responsible for formulating strategies, prioritising projects, quality assurance, training and managing the team to ensure high performance.• Co-directed customer service and operations support.• Improved QA scores from 20% to 90% through data analytics and profiling.