Sandra Pearce Email & Phone Number

Raleigh, Nc, Us

Compliance - IT Legal Team

*Provided leadership and direction as the digital liaison/SME to multiple teams with the McClatchy organization as we built the Excelerate Digital National Agency, Salesforce.com Administration / SME:Digital Operations Process Management, Legal/Compliance with a HIPAA concentration, Sales - Marketing - HR, Financial Operations, IT - supporting our Enterprise Data Platforms *Drove Migration of systems as Business Analyst as well as assisting in the project management. Several large cross functional projects: *Development of National Excelerate Digital Agency - from a 4 team 15 employee support model to a 6 team 70 employees model within the first year to support the growing business. *Migration of our homegrown Data Warehouse / Sales Support (Momentum) over to Salesforce. *Development of a HIPAA Program to support our Medical first party privacy clients. *Unbranding of Ecelerate Migration - Salesforce to Ad Point with integration from National back to local business model *Developed Business Requirements, Translation of IT Functional Specs, Risk and Mitigation planning, *Drove communication to Key Business Stakeholders and Enterprise Portfolio Office.*Developed SOP, Wire diagrams, Developed Digital Operational Processes with continued audit to ensure on the cutting edge and aligned with the growth of the Excelerate model.*Supported Sales, Product Marketing and Human Resources*Assisted with the Development of an Out of Market Program - increased revenue from $0 to 2.3 million within the first year.*Aligned with Product Marketing to bring new and revised product offerings to Operations and Sales - communication and Training.*Audited the Employee Resource Daily Report to ensure all new hires and folks leaving the business were established or removed from our in-house systems as well as our vendor platforms.*Supported the Financial Operational Team - Built and supported the Operational contract to billing model.

Managed Enterprise Change Management Projects company wide - PMP life cycle *Facilitated vendor and outside partnerships - Audit SOX * Projects: *RHD - Print to Digital Transformation *Developed Change Management Digital Program *Re-Branding of RHD to Dex One *Migration from Dex One to Dex Media *Merge Management for Operations - Dex One to Super Media LLC *Served as SME for the Digital Operation Teams Process, Products and Systems

Promoted - see above for Job Description

Paramedical Exams for Insurance Applicants:• Medical History Evaluation and data capture• Performed EKG for larger policy and elderly applicants• Phlebotomy Services – all aspects of blood withdrawal – butterfly, Vernacular, Phalangeous • Performed Drug Testing and analysis• DNA services

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•First point of contact for Sig Pack’s National packaging customers (assigned 3M, Kellogg, Kraft, Quaker, Interbake Foods, Keebler and Nabisco) to provide technical trouble management and procurement of replacement parts. Project Managed the Schematic engineering design review to ensure the correct custom part was designed, built, shipped and installed in a timely manner.•Designed and implemented new customer “Sig On Site” parts tool box which put regularly required replacement parts on site at the customer’s direct access and automated billing. Sold 5.2M in modernization projects in 2002 – up 45% from previous year.

Overall responsibility to align with the Deputy Program Manager to manage the implementation and support of large USPS TCP/IP network which replaced and grew the existing USPS/TCP/IP network under a $3.1B contact awarded to MCI/Worldcom.•Managed 4 direct reports – Project teams consisted of 300+ support and implementation personnel•Built and maintained strategic partner relationships and support to include Concert, Cisco, Gilat Spacenet, and Dyncorp, which was critical to achieving success with such an ambitious scheduled (500 sites per month)•Served as onsite customer Liaison Officer (contractual requirement) to USPS. Conducted regular customer satisfaction reviews and provided progress reporting.•Coordinated USPS compliance for ISO 9000 for multiple teams – partnership to MCI’s certification requirements•Assisted with technical issues and handled contractual matters to include billing disputes, implementation deliverables and support issues•Drove development of Order/Entry System linking USPS databases to MCI Worldcom systems. Filtered database upgrades used to support and manage the program•Provided pre and post-sales support to our Sales Team for additional services and products added to the contract – Project Managed, Communicated and Trained 35+ contract modifications

Registered Nursing, Nursing Administration, Nursing Research And Clinical Nursing

Paramedical Certification, Phlebotomy Technician/Phlebotomist

Aas - Double Major, Computer Science And Business Administration