An accomplished, confident and efficient Office Manager and Customer Service Professional with over 15 years industry experience and have worked as a Relationship Manager in Salary Packaging since 2004. I have previously held Management positions in the health and medical services sector. With competences in Process Improvement, People Management, Customer and Personal Service, Task Coordination, Staff Training and Development, Change Management and Performance Reporting. Currently working within the Health Care Sector I have demonstrated capabilities meeting client needs, providing exceptional service. I am highly motivated and performance driven and pride myself on maintaining the highest professional and quality standards.