Sandra Perkins Email & Phone Number

Trained and mentored new team members to maximise performance.• Thrived in fast-paced environment with energy and enthusiasm.• Developed good team communication and collaboration.• Resolved participant queries and problems using effective communication and providing step-by-step solutions.• Demonstrated consistent hard work and dedication to achieve results and improve operations.• Achieved service time and quality targets. Manage a caseload of customers with complex needs requiring intensive person-centered support.• Provide advice guidance and support to overcome barriers to social inclusion and signpost to internal and external support.• Mentoring with Volunteers or more specific support from external agencies e.g., housing, substance use or mental health.• Development of customer action plan post referral, updating and developing whilst addressing barriers• To ensure the accurate and timely recording of input client data and information in order that the service operates within contractual, administrative, and financial requirements.• Carry out triage, risk assessments, risk management plans and comprehensive assessments, and to contribute to the development of individual community recovery plans with those who express a wish to access community treatment/support services.• To ensure effective case management and coordination covering areas of risk with a particular focus on safeguarding children and adults, problematic behavior, housing, social and family functioning, employability, psychological and physical health

• 

  Walton Comprehensive