Learning cold calling, prospect research, Salesforce.com CRM, sales funnel, pipeline development, qualification calls, objection handeling, fundamentals of the SDR tech stack and effective engagemnt strategies.

Business consulting, Sales, Life coaching, with an aim to enter Government contracting.

Lead training of new employees in the manufacturing process, skid steer operations and overall safety procedures. Led operational improvements to optimize the manufacturing process; led quality control efforts. Obtained forklift certification as well as experience operating skid steer and boom.

Responsible for teams of 20 to 30 employees, including planning assigning directing work, evaluating performance, rewarding and coaching for improvement. Learned inventory management, staging and planning delivery to salesfloor. Customer service, resolving issues by listening, verbal judo, & CPI Crisis prevention and intervention.Asset Protection Coordinator- Lead efforts detecting deterring, investigation and resolving violations of company policies and criminal activities, lead execution of strategy that reduced shrink by 10 YoYAssisted law enforcement with white collar fraud investigations, Prosecuted shoplifters including attending court and testifying on behalf of the store. Consistently commended on level of professionalism with public while simultaneously observing for security infractions.

Received training in CPI Crisis Prevention Intervention, Cultural Diversity, Defensive Tactics, First Aid/ CPR, Security Procedures, Use of Force and Weapons Training.