Sandra R. Email & Phone Number

Guadalajara, Jalisco, México

Guadalajara Y Alrededores, México

- Owner of 9 process including quoting WW Level- Help the team with the different activities that they have.- Monthly metrics creation to have visibility of each asset, times to response, times to completition, end to end process- Guide the team on carrer grow.- First point of contact of any escalations in case that we face issues with one of the 9 assets that we handle, - Train new joiners, - Personal selection,

Guadalajara Y Alrededores, México

- Project Manager - Drive and attend Meetings- Projects-Project Phases-Release Schedule-Capability Responsibilities-SME/DART (Financial Interna tool) Production Support-Project Management Activities-WW Capability Release Activities-Scope Activities-UAT Activities & UAT Sign-Off-MTP Activities & MTP Sign-Off-Warranty and eRFC Releases-Escalation Production Support

- Regular contact with customers. Agrees and actions process change as appropriate- Ensure process documentation is updated and in place.- Responsible for Resolving queries & issues arising within the teams.- Help train and give guidance to other HP employees.- Training and transfer of knowledge among the team.- User administration support processes for the tools, - Data administration functions in the tools, - Process support questions (tool usage) and issues, - Assist managing key metrics processes, - Run operations oriented projects as needed and available.