Sandra Robertson work email
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Sandra Robertson personal email
I am an ambitious and highly motivated results led leader with a passion for delivering for customers and developing my people to be the best they can be. I believe respect and trust builds relationships to enhance performance whilst getting the best from everyone . I have 26 years Banking experience with 17 years of those in People management. My passion for success creates an energy that motivates others to achieve goals.
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Program LeadNatwest Corporates And Institutions Jul 2020 - PresentManchester, England, United Kingdom -
Head Of Data AccessRbs Mar 2018 - Jul 2020Edinburgh, United KingdomLeading a team of 45 FTE providing customers with their personal data, responding to SAR requests within GDPR regulations. Working in partnership with a Change Team on several projects. Senior Stakeholder management across all franchises to ensure we are providing the correct levels of service and protecting the bank and customer by driving a proactive risk culture. -
Digital Customer Journey Manager/ Ho Mortgage OutboundRbs Jan 2018 - Mar 2018EdinburghSecondment as a Customer Journey Manager helping to improve the online digital journey for our mortgage customers.
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Head Of Mortgage Outbound Customer CareRbs Nov 2015 - Jan 2018Glasgow, Glasgow City, United KingdomSet up and led a team of 150 FTE across 2 operational centres in Glasgow and Birmingham providing proactive outbound calling to new and existing mortgage Customers. Working to KPIs , analysing trends and working with an Implementation team to continuously improve the input and output of the business .
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Resource Manager UkRbs Aug 2013 - Nov 2015Managed costs and headcount budgets for mortgage and Investment Banking across the UK. Supported recruitment and training scheduling ensuring adherence to tight schedules.
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Service Delivery Manager ScotlandRbs Jun 2012 - Jul 2013Led a customer service strategy in retail banking across Scotland , supporting branches and trained 25% of all frontline staff on customer self serve and automation.
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Area ManagerRbs May 1999 - May 2012Managing Leaders in Branches across Central Scotland.
Sandra Robertson Skills
Sandra Robertson Education Details
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Larbert High -
Larbert High School
Frequently Asked Questions about Sandra Robertson
What company does Sandra Robertson work for?
Sandra Robertson works for Natwest Corporates And Institutions
What is Sandra Robertson's role at the current company?
Sandra Robertson's current role is Programme Lead.
What is Sandra Robertson's email address?
Sandra Robertson's email address is sa****@****rbs.com
What schools did Sandra Robertson attend?
Sandra Robertson attended Larbert High, Larbert High School.
What skills is Sandra Robertson known for?
Sandra Robertson has skills like Management, Risk Management, Credit, Relationship Management, Banking, Retail Banking, Commercial Banking, Portfolio Management, Business Relationship Management, Stakeholder Management, Core Banking.
Not the Sandra Robertson you were looking for?
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Sandra Robertson
Director At Robertson Metals Recycling Limited And Dundee Decommissioning LtdInverkeithing1btconnect.com -
1ouem.co.uk -
2standardlife.com, abrdn.com -
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