Sandra Rodrigues Email and Phone Number

The company offers all types of service / requirements both locally as well as out of South Africa.

Showroom Sales Consultant

Executed strategies aimed at developing the market and organisations local distributors as well as oversaw project development of demand and sales for the company including developing project design and specification channels. Increased brand awareness and demand by strategically positioning the organisation, effectively marketing assets, and enhancing the competitive differentiation of products. Enhanced customer relationships and services with existing and potential key players by attending marketing events – exhibition, seminars, and customer presentations. Partaker in the development of the sales team. Accomplished training and knowledge of the brand as well as technical aspects, culture, business and customers related issues, two weeks in Almassora, Valencia & Barcelona, Spain.

Collaborated with the marketing and distribution team to develop new marketing strategies for the South African market to increase brand awareness and demand by providing product education, effectively positioning and marketing assets as well as enhancing the products competitive differentiation. Travelled to key clients to ensure new business generation, periodically visited existing and potential customers to maintain strong customer relationships as well as ensured that marketing materials are up to date. Administered demand and sales development for the brand, and the execution of strategies to develop the market along with local distributors. Accomplished training and knowledge of the brand as well as technical aspects, culture, business and customers related issues, three weeks in Almeria & Alicante, Spain.

Client support and queries resolution. Assisted South Africa and Dark Africa customers with dealings related to Santander Totta Banco and offered diversified banking products. Managed customer enquiries and queries as well as in the opening of new bank accounts. Provided managerial, administration and marketing support to local Portuguese recreation clubs, old age homes and local business. Office support end-to-end process.

Offered vendor CSC and their product users an opportunity to advance the skills of business analysts and testers in order to support and maintain Hogan product implementation. Provided generic and specific customisation modules to assist customer to make development and maintenance decisions with sound knowledge of the product and best practice in mind. Compiled proposals which included the promotion of the Vanilla software Hogan products, training material to support implementation of CSC products worldwide while enhancing knowledge of CSC products with existing customers.

Developer and maintained a relationship with customers, suppliers, architects, interior designers, engineers and construction companies as well as provided support, information and guidance to team members. Conducted research to identify and recommend new opportunities. Provided recommendations on profit and service improvements, and performed the administration role on multi-million projects locally and within neighboring countries.

Direct and coordinated the operations within numerous areas (New Business Private & Companies, Limit Increases, Testing Teams, Implementation Teams, Private Label, etc.) improving the performance, productivity, growth, efficiency and profitability of these areas operations through the provision of effective methods and strategies within the company and also varied resources needed to achieve business goal, furthermore responsible for the development and implementation of various application and marketing programs. • Maintain healthy relationship with customers (internal & external);• Ensure the quality of service was always kept at high standers;• Keep track of customers information and their issues (customer resolution);• Handled customer complaints actively and resolved on time.

• Keep track of customer information and their issues• Maintain healthy relationship with the customers• Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed needs• Handle customer complaints actively• Implementation of ‘Scanning Image’ project vs. filming; Quality assurance on vouchers filmed by 3M & BMS• Liaison Processing officer between Clemont (Paynet) and FNB Card Division Johannesburg• Balancing of Suspense account- Paynet and FNB card• Liaison / Processing officer between Metrofile and FNB Card Implementation/roll out of the support of CAMS I• Creditor Assessor of the New Business applications area - Premier card• First/Premier Card Conversion• Creditor Assessor of the Mercedes Card (Private Label card)