As a Business Administrator with 10+ years in Project Management and 5+ years in a Scrum Master role, I have led projects using waterfall and agile methodologies. I am certified in Project Management and Scrum Master, I excel in organization and focus. I have worked in web-app proyects in different Software Development Life Cycle (SDLC).I have worked on software development projects where outputs have been achieved such as: increased delivery productivity by 15%, decreased inventory days by 20%, customer satisfaction, among others.I manage projects to ensure the achievement of scope, time, and cost objectives. I adapt myself to changing needs in a fast-paced environment. I use tools like Jira, Confluence, Trello, Azure, Miro, Notion, and Excel. I apply OKRs, KPIs, and metrics to track project progress, such Capacity, Velocity, Burn-down, customer satisfaction and #Bugs.I facilitate Scrum meetings with cross-functional teams: sprint planning, daily, sprint reviews, and retrospectives. And I also participate in the refinement of User Stories with PO so the backlog is aligned with the client's needs. All this increases the efficiency of deliveries. I resolve conflicts through effective negotiation and make well-informed decisions grounded in data. I have skills in management of high-performance teams such as Management 3.0 and Tuckman Model. My leadership emphasizes assertive communication, support and team empowerment to achieve their highest potential. I have facilitation skills, foster open communication and encourage a collaborative team environment. I am skilled in tracking progress and generating reports with key metrics. Additionally, I build lasting stakeholder relationships, prioritizing client satisfaction and the project’s success.I like my career, I'm happy with what I do. I love projects because I enjoy each of their stages, that goals are met, that things go well and that teams excel. I know my team and what motivates them to develop as professionals. I give my best, I'm honest.Some projects I have worked on are:* Inventory, billing and logistics project for over 400 retail stores* Intranet* E-learning* Application where doctors and patients schedule appointments, manage treatment adherence, and track medical prescriptions and conducted studiesMy contact information is: Medellín, Colombia | sandris19@gmail.com | +573007851344