Sandra S. Email & Phone Number

Livingston, Gb

Livingston, Scotland, United Kingdom

Livingston, Scotland, United Kingdom

Broxburn, West Lothian, United Kingdom

Linlithgow, West Lothian, United Kingdom

Sales and Profit targets. Building up a sales pipeline of business opportunities that will ensure this target is met and exceededSurpassing margin expectationsExpanding product range sales to existing customers, ensuring sustainabilityIdentify and cultivating new prospectsUnderstand the market sectors available in my area and the sales opportunities this enablesProviding weekly metric reports to Sales ManagerIdentify promotional opportunities & target specific customers to maximum salesFace to face customer meetingsExtensive product knowledge in the Heath and Safety IndustryAchievementsSurpassed quarterly and yearly sales & GPC forecasts and prior year, growing the customer base considerably from an underperforming large territory Increase customer retention

Linlithgow

Take ownership and deal effectively with customer queries and requests for information, seeing them through to completion.Manage customer expectations and provide excellent levels of customer service.Process promptly and accurately, inbound sales enquiries, orders and credit notes.Agree prices within set parameters using the pricing tool for all new enquiries.Process promptly and accurately outgoing quotations including leads generated by Account Managers.Promote products with cross-sell and up-sell opportunitiesSupport and participate with sales promotions, including outbound calls if required Convert and close orders following enquiries at every opportunity.Raise a quotation for every enquiry.Assist customers to resolve debtor issues.Support and participate with sales promotions, including outbound calls Participate and travel to training events and other business activities.Manage customer complaints effectively ensuring that the customer is satisfied with the final outcome.

Livingston

Responsible for the day to day management of key customer accounts with a sales value of 6M.Scheduling production orders each week and ensuring on time delivery to customer sitesAnswering all customer’s queries and complaints within agreed timescales.Updating & maintaining weekly stock sheets.Quarterly visits to customer sites for review meetings.Monitor sales for each customer to ensure monthly/yearly targets are met. AchievementsCompleted IOSH Working Safely training course and became a member of the Health and Safety committee to promote safe working.Improved OTIF for Major customer from 64% to 98% by focusing on communication and implementing supply chain management on all of their products.