Sandra Schlickmann Bretas Email and Phone Number

- Analyze and act technically in production balancing processes;- Review and maintain technically updated Guidelines, Policies, processes and procedures related to PCPM in production operations;- Analyze and act technically on product development and/or update projects;- Analyze and act technically in the preventive and corrective maintenance process of production areas;- Analyze and act technically in the Sales and Operations Planning Process;- Analyze and act technically on processes (Phase IN, Out, E&O;S&OP);- Analyze and collaborate on modifications to the production layout (activity in conjunction with Industrial Management);- Assist in coordinating the PPCM team, in terms of length, goals, action plans, climate and commitment;- Provide technical assistance to related areas, regarding inventory processes, SAP (MRP) parameterizations, production routes, technical lists, production flow and capabilities;- Assist in controlling the Shelf Life of products and materials;- Develop and implement training for PCPM teams;- Develop, analyze and control manufacturing capacity indicators;- Develop, analyze and control projects to optimize inventories;- Technically analyze production feasibility for changes to products and processes, together with the purchasing and industrial processes area;- Work technically with assistants, programmers and PCPM analyst, aiming to better execute the production plan and customer service;- Technically coordinate the Supply Chain teams, regarding strategies in the ERP system;- Develop, analyze, and coordinate the structuring of MRP parameterization, relevant to the PCPM;

- Responsable for Demand Plan align with sales team;- Lead meetings in order to provide a best sales forecast; - Discuss with the sales team the relevance and influence on the forecast of marketing actions, campaigns, discounts, customer stock levels and sell out in the sales forecast;- Critically and proactively analyze scenarios based on historical and seasonal data;- Short-term support, interface with S&OE teams, customer service, import, pcp, engineering and sales team;- Identify capacity or material constraints, helping with the solution and discussing service priorities with the sales team;- Collaboratively manage the supply chain when launching new products in addition to measuring sales performance in the first months in order to configure future forecasts;- Manage sales forecast performance, KPIs Mape and Accuracy , declaring sales above or below the forecast plan;- Continually seek to improve processes by identifying opportunities; - Constantly evaluate the best practices that increase assertiveness

- To check globally the bottlenecks using global demand volumes as base;- Check out Raw Material risks and opportunities can evolve during the cycle or process and support the Procurement team to find a solution;- To catch and chart the opportunities together with global manufacturing engineering and global procurement team;- Keep schedule, monthly, follow up with the logistics integrated lider in each plant in order to put everybody in same page and discuss about new bottlenecks;- Propose possible solutions to global demand volumes in order to mitigate the risks productions;- Follow the new engineering projects and cross check with demand volumes;- Develop and keep up to date the raw materials dashboard.

Responsible for all sales forecasting activities associated with customers and products, create and maintains forecast models for their customers, incorporating information gathered from sales, marketing and other sources. Also, is the integration point into the sales and commercial organization.Review sales or Latest Estimates and demand drivers to provide a collaborative and consensus approach by working with Sales, Marketing and Customer to obtain and ensure current and accurate information. Refined systems and methods to continually improve forecasts so that the company can better anticipate customer needs. Provide input to volume planning ( Latest Estimates / annual process. Achieve consensus with the business side and the demand chain.

The Order Management works closely with Sales Team and internal departments to process, expedite and monitor purchase orders, customer inquiries, and support requests.Communicate, interact, and collaborate with other functions (Sales, business areas, Credit, Production Plan, cross functional teams) wherever applicable, to expedite the resolution of requests and/or escalations.Weekly management Invoiced Volumes.Control production risks and delivery delays in all suplly chain managementUpdate and create special process requirements on shared data application and drive process improvements initiatives.

Responsable for to ship and track goods to international destinations on behalf of various customers working with different product types ( finished goods and spart parts), also, complete all documentation related to export and specific to the exit/destination country, follow up the expedition process and custom clearance. Understanding of transportation solutions as well as International trade rules due to contact with, brokers, carriers and airlines in order to improve delivery options to customers.Knowledge at exchange rules.Establishes customer relationships as well as manage any disputes that may arise in the event of delivery problems.Analytical skills to determine how best to improve productivity and quality, whilst reducing costs and meeting company sales targets.

- Gestão de logística reversa, no mercado Nacional (análise de causa e emissão de ordem de devolução);- Follow-up da ordem de devolução: acompanhamento da coleta até a chegada na empresa;- Negociar junto ao cliente e ao canal de vendas a possibilidade de reversão da devolução;- Emissão de relatórios gerenciais, para análise do fluxo dos produtos devolvidos, impacto sobre o faturamento, motivos das devoluções e o tempo entre a ocorrência e chegada no produto na fábrica;- Faturamento de nota fiscal de entrada;- Pagamentos de fretes de produtos acabados e peças de todas as unidades da Whirlpool no Brasil, incluindo fretes Inbound e Outbound;- Análise de seguros de cargas sinistradas (levantamento de documentos necessários ao processo e posterior envio para seguradora);- Acompanhamento das seguradoras quanto às vistorias da mercadoria sinistrada;- Vistoriamento e efetuação de levantamento dos produtos nas transportadoras.