Sandra Shelley Email and Phone Number

BGA Protection (Bodyguard Agency) employed me for all admin work that needed to be completed by all the directors. I also assisted with processing any invoices for bodyguards that were hired. Booked flights and/or car rentals for clients, Bodyguards and Directors over Africa. I also booked accommodation and venues for meetings. Collected monthly slips for Credit Cards. Arranged for training for security offices and bodyguards.

I was employed as an Assistant to the Portfolio Manager, however in the period of 3 months I did not deal with the Body Corporate’s. During this period, I replaced the receptionist that went on leave. I did all the invoicing on Sage for the other company (Ferguson Kruse & Associates). In February, I assisted with all the VAT returns for all the clients. I answered all incoming calls to the switchboard and called any client that staff members requested. I also captured all payments of Pastel for one of the Body Corporates and did basic Credit Controlling (ensuring all owners have paid their levies and followed up when there was no payment). I requested monthly statements from any of the suppliers. I sent all invoices and statements to the clients on request.

I answered all incoming calls to my workstation and when the Portfolio Manager was not available. I answered and assisted where I could in the office. Assisted the receptionist where necessary with incoming calls in the office when staff members were not available. Attended to insurance claims received by the owners and followed up weekly and the claimants of any updates. Capturing of all invoices on the system called MDA, on a daily basis provided that the building has the necessary funds. Issued Levy Figures and Levy Clearance Certificates for a transfer of a unit and needed to ensure that the money is recovered in full by the attorneys. Monitored recovery charges and ensured regular communication with the attorneys until bank charges and/or attorneys guarantees are honored. Updating owner’s details and adding new owner details and informing any other staff members involved of the update. Prepared levy schedules when increase and/or decreases are necessary. Prepared AGM Notices and booked venues for the meeting. Ordered financial statements before the meeting. Typed letters, reports or any other documentation that required typing. Did the yearly annual salary increases and bonuses for all the employees. Did the management fee increase for the Body Corporates.

Answer all incoming calls to switchboard and answer all calls in the office and redirect them to the appropriate staff member or take a message when the said staff member is not available. Attend to “walk-in” clients and assisting them in a professional manner. Type letters, reports or any other documentation that required typing. Provide general support to all staff members. Did the filling for all the Body Corporates that the office managed. Did the petty cash on a monthly basis, order Waltons and any other office equipment, and kept track of the general office supplies (coffee, tea, etc.). captured the water and electricity accounts monthly. Ordered and distributed remotes/access cards to the owners. Print all the monthly pay slips for the employees.

I was a netball coach for Grade 1-7. I did a lot of team building with the girls. Trained girls who have never played netball before. I was also a referee for the U11 and U13 netball games.

Worked at the Pro Shop doing admin work. Golfers phoned to book a time and date. When the golfers came in, I would check them in and out for the day. Helped with the sales of merchandise in the Pro Shop and any other admin duties that needed to be attended to.