Sandra Simpson Email & Phone Number

Wakefield, GB

Wakefield, England, United Kingdom

Leeds, England, United Kingdom

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• Providing a range of courier services to corporate clients and individuals.
• Operations Management | Administrationo Full operations management functionality of main branch and satellite branch with remote management of satellite brancho Defined, set up an embedded all internal procedures and.
• Accounts | Sales Orderso Generating quotes o Processing of all invoices on to sales and purchase ledgerso Resolution of disputes and statement reconciliationso Cash book and bank reconciliationso Preparing month end.
• Team Managemento Managed a team of 6 direct reports – 3 drivers and 2 administrators and an office cleanero Generated a collaborative team climate focused on service and excellent execution of customer requirements
• Relationship Managemento Building and developing relationships with corporate clients o Following up on referrals and word or mouth endorsementso Leveraging client relationships at every opportunityo Sourced, engaged.

o Accounts, procurement, payrollo Accountable for all office processes, procedures, workflows and reportingo Client services and complaint resolution

o Full secretarial function including diary management, booking of meeting rooms and appointment, travel arrangementso Coordinating training events and new product launcheso Stock/Inventory management and ordering of stationery, internal suppliers, uniformso Preparation and compilation of all training course material