Sandra Smith Email & Phone Number

University Park, Il

Act as a liaison between Field Services and Accounting.Responsible for all paper work turned in from Field Services technicians.Review and update all paperwork in accordance with accounting practices for review by the Field Services manager.Train new techs on Field Services software and procedures and serve as the on-going point person for questions.Complete weekly tracking reports for warranties, open jobs, and preventative maintenance calendar.Oversee the compilation of all PM contracts and coordinate scheduling with Field Services technicians.Respond to all inquiries of both internal and external customers.

Chicago, Il

Prepares all new and returning client files in ATX Tax SoftwareAssigns and supervises tasks and responsibilities among the accounting staffAnswers incoming phone calls, and greets all customersMaintains hardcopy client filing systemAudits all client files completed by tax accountants and ensures the client copy package is completed properlyDocuments current policies and procedures in the office as well as implements new procedures for improvementMaintain all photocopiers, fax machines, and all office equipment and softwareBe a liaison between the office and other groups, agencies, and organizationsDistributes new employee packets for new workers and go over material with themOrders, stores, and distributes office and break room supplies for the office.Answers all client inquiries having the ability to communicate technical information to non-technical and technical audiences and resolve all client complaints in a courteous mannerFollows-up with all clients who have past due balancesAssists business owner in all clerical functions including creating, filing and sending correspondence to clients and other agenciesSchedules all appointments for the business owner

Served as a liaison between constituents and all State of Illinois departmentsParticipated in special projects at the Senator’s requestRestructured the office filing system which improved overall effectiveness by 90%Implemented a follow-up system for all constituents to be contacted within 24-hours Developed an employee manual for all district employeesInstituted guidelines for all external and internal responsesOversaw all functions of the District OfficeCreated and coordinated the guidelines for the selection of General Assembly ScholarshipCommittee for the selection of recipients

Responsible for hiring, training, supervising 10-15 manager traineesOversaw all office management functions including compiling daily reports, budgeting,projection management, training sessions, coordinating and conducting manager traineemeetings

Prepared monthly investments reports for tax clients in the Foundation and EndowmentDepartmentResponsible for the daily monitoring of accounts and all functions of the accountingcycle including annual tax accounting, preparing tax information, monthly allocations, andperformance evaluationsCoordinated with other departments at Northern in order to ensure that clients receivedaccurate information and updatesResearched various inquiries made by clients or other departments at Northern

Assisted senior vice president in all clerical functions including compiling monthlyreports to the President and an annual report to the Board of TrusteesResponsible for all scheduled and special events for the senior vice president and officeParticipated in monthly senior management meetings, dictation and prepared minutesOversaw the Media capital equipment budgetCritiqued manuscripts for publishing and video department

Assisted accounting director in all clerical and scheduling functionsMaintained time benefit logs, ordered supplies and equipmentCoordinated departmental meetingsPosted journals entries, compiled and distributed monthly financial reports

Processed invoices for paymentCommunicated with both internal and external customers concerning the status of invoicepayments

Bachelor Of Arts Degree, Business Administration/Management

Certificate, Administrative Assistant

Diploma, Business